Got quick and proper feedback when I ran into a problem. Thanks to a guy named Phil who assisted me!

Hi, I purchased this theme over a year ago, but didn’t get around to using it. I’m just coming back to it now as I develop a new project and consider themes. I’d like to use Helion for a podcast website I’m creating. BEFORE I renew support and get going with this theme I have a few questions to determine if it’s going to suitable for what I need. 1. I note that several people have commented her about their license key being deactivated. How do I go about activating mine before I get started, if it isn’t still active? 2. I need to create individual “pages” to hold the podcast transcripts and embedded audio file link for each episode. I will also have separate blog. 2a. I want to be able to list an overview of all the the episodes like I would use with the blog overview grid for the blog page. Where is the best place to create these individual “pages” (which will feature an audio file/player and transcript)? ie. Can I create them in the Portfolio section or as Individual main pages or do they need to go in the blog section with the other blog posts? 2b. Also, I note you have a shortcode for Audio, which is great. I’m presuming this work with Spreaker (a podcast hosting platform)? Or does the audio need to be self-hosted on the site to use this shortcode? 2c. Is your theme compatible with any of the following plugins: Seriously Simple Podcasting (by Castos), Podlove Web Player & Podcast Publisher (by Podlove) or Podcast Player (by Veda Themes). I might need to use one of these to customise the look of the podcast player. Thanks so much in advance. Michelle

I like this theme. I was wondering if it works with the FREE restrict content plugin? I would like to use this for my blog

Hi, It says my support has expired. But should we be able to at least post basic questions? My webpage crashed and now I have to reinstall the entire theme. On activation the purchase code I’m entering is invalid and I’m stuck now.

Hello, I’v the same bug with my licence key for activate the template. How it’s possible to have already this bug after few month … It’s lot of time lost .. Please help and fix it ! Have a nice day.

I had purchased this but not used. When we try to activate the theme with the details , it does not activate and refresh the page & unable to install demos or addon helion theme, can’t write to your support as it expired but I guess we can still install the theme & demo right? Give me a mail ID then where I can send u the license and details

Hello, Thank you for choosing our theme! The theme license code should be disconnected on the domain before re-installing Wordpress or even cleaning the database under Theme panel > Theme dashboard > General tab – http://helion.axiomthemes.com/doc/#domain_disconnection We’ve reset your license key, you may use it again. In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. Regards. Support Portfolio Website

Hello. We are having trouble updating the theme to the newest version. (we keep getting an error) ... I tried removing the license key and adding it back in, and now the theme will not accept the license key (I copied it straight from the purchase PDF). Please help! Now we need to get our license key working again, and figure out why the theme will not update. We should not have to renew our support simply because our purchase code is not working (??) and the theme update keeps failing…

Hello, I tried to update and now I can’t activate my theme at all, please renew my subscription. I wasn’t aware of the reset with domain. Now I don’t have access to the design. Please help Greetings,