No, not good 1.You say verify your purchase code, but you don’t tell us where and how! 2.If we want to open a ticket, we are supposed to choose among categories. Some of the themes we purchased are not mentionned. Is there any support (For example: 2012 Metro Style One page…)? How will I get support?

Hello ClaPat, i can´t install the Theme. I allways get the message “missing template”. I tried to upload it via ftp and direct over wordpress. Both with the same result.

Hello, I am trying to open a ticket for this product after purchase. In the drop down menu there is no choice of 2012 Metro, so it will not recognize the product key. I’m trying to install it on One.com’s Wordpress 4.5.2 which is up to date. When I find the install zip file it comes up with the following warning: Installing Theme from uploaded file: themeforest-3661398-2012-metro-style-responsive-template.zipUnpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed. I would attach a screenshot but it’s not available here and I can’t seem to open a ticket. However I can see that the Style.CSS file is in there. inside the CSS folder. I’ve also tried taking it out and leaving it in the main directory, but in that case it tell’s me the header format is not acceptable. I’m really lost with this problem and I don’t know what to do, so can’t have the website until I find out how to install it properly. I searched open tickets but could not find anything for this kind of problem.. Please can you help? Thanks a lot, Jules.