Dear our Customers, Mockingbird Website Custom studio that provides customization service, has moved to this address http://support.mockingbird-studio.com/ If you need any customization service (like theme installation, that costs $39USD from their side or any website customization service) submit a ticket at this link http://support.mockingbird-studio.com/ or send a letter by using their E-mail: [email protected]. Also for more information you can contact us by our contact form here: https://themeforest.net/user/themerex Best regards.

is there anyone who can help when the theme says “are installed but incomplete. Themes must have a stylesheet and a template.”

Dear Customers, Our support forum is temporarity down for maintenance. Please take our apologies for any inconvenience caused. It will be up and running in a while. For urgent cases, pleases contact the technical support operator via email [email protected] Best Regards,

In case you had any issues submitting support tickets or using our support ticket system recently, please do not panic. All you need to do is either to create the ticket again or send your request to _Presale questions category which does not require purchase code verification. Unfortunately, the issue occured for some reasons which were beyond our control, though we continued assisting you in comments and pre-sales tickets all this time. Please take our apologies for any inconvenience caused.

Dear Customers, We are sorry for the inconvenience. Temporary Ticksy support system is not available now. During few hours it should start to work again and you will get your ticket replies. Best regards.

Dear Customers, In case you have issues accessing our support website https://themerex.ticksy.com/, feel free to contact the support operator directly via email at [email protected], specifying your purchase code. Please take our apologies for any inconvenience caused. Best Regards