Hi, i need a child theme for this theme but no one works? If i activate the child theme, theme options not not visible at CMS? Is there anywhere a child theme for this theme for download? THX!

Yes. Support is provided in our Help Center. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.                                                                                                               If you need theme support, please visit our Help Center. Thanks. Visit our forums: http://para.llel.us/support/

I received this email from Wordpress after updating to Incentive 1.2.23: Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with your theme, Incentive. When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.4.1 Current theme: Incentive (version 1.2.23) Current plugin: (version ) PHP version 7.0.33tr Error Details An error of type E_ERROR was caused in line 118 of the file …/wp-content/themes/parallelus-incentive/templates/grid.php. Error message: Uncaught Error: Call to undefined function vt_resize() in …/wp-content/themes/parallelus-incentive/templates/grid.php:118 Stack trace: #0 …/wp-includes/template.php(725): require() #1…/wp-includes/template.php(672): load_template(’/home/...’, false) #2 …/wp-includes/general-template.php(168): locate_template(Array, true, false) #3 …/wp-content/themes/parallelus-incentive/templates/grid-rows.php(23): get_template_part(‘templates/grid’) #4 …/wp-includes/template.php(725): require(’/home/...’) #5…/wp-includes/template.php(672): load_template(’/...’, false) #6 …/wp-includes/general-template.php(168): locate_template(Array, true, false) #7 /home/... # I have hidden the full path in my server in the above message, of course. Generally speaking my site is working fine, except when I update a page/post that uses the grid view, as soon as I click the “update” button I’m taken to the a page that tells me my site has a critical error and then I would get the same email notification again. The page/post in question actually got saved but the error message keeps coming up whenever I edit that page/post. There are a number of pages that uses the grid view so obviously this is a bit troublesome. What is wrong with the grid.php?

Hello, I have a problem.I can not modify the demo contents with the visual composer. When I try to modify it, It does not appears the content. Besides, when I try to edit with “Frontend editor, the page get stuck with visual composer loading icon. Can you tell me what is wrong?

I purchased a previous version of this theme which is having issues. When trying to install the updated version, I am getting the following error messages: Warning: Invalid argument supplied for foreach() in /nas/content/staging/oamlaw/wp-content/themes/parallelus-incentive/extensions/plugin-installer/install/class-tgm-plugin-activation.php on line 832 Warning: Invalid argument supplied for foreach() in /nas/content/staging/oamlaw/wp-content/themes/parallelus-incentive/extensions/plugin-installer/install/class-tgm-plugin-activation.php on line 601 Any recommendations/advice?

Hello there, I have a client that is using your theme version 1.1.6 I will need to update since there’s some issues with Visual Composer. Before purchasing back a license, can you confirm that the theme update will run gracefully ? If there’s any trouble, would you be able to assist? I’m also not sure if modifications has been done inside the theme folder. If anything, would you be able to provide a copy of the 1.1.6 original theme to see if there’s any difference in the source. Thanks a lot,

What a joke. I pay $79 for this theme and then coz situations change i can’t use it. Fast forward and i now have a site to use it on so i install it on a brand new wordpress install on a sever that has had 30 wordpress sites on it with no issues and it throws up a fatal error that someone who knows the theme could probably tell me how to fix in 3 minutes. So i sign up to the forums to ask and i get rejected coz my support ran our that i never used once and you want $58 to renew support before i can get it fixed! That’s a total joke! It will be cheaper for me to buy any number of premium themes more highly rated than this one that didn’t work when others did.’ You may say this is Envatos rules but you agreed to them where other devs refused to agree to something that treats their customers like total s**t so that makes you just as greedy as they are and showing just as much lack of care for your clients as they do. In fact I’m not sure it is even legal under Australian Law but maybe we should find out? Thanks for nothing, you will not sucker me out of any more money than you already have.

Hello – I’m thinking about purchasing but I need to site to be woocommerce ready. How does woocommerce pages look in this theme? Do you have an example?

Dear Parallelus Incentive Support! Now I have to be the content-manager for site with Parallelus Incentive ver. 1.2.2. After the update WordPress (now is ver. 4.7.2, but trouble could happen earlier) the VisualComposer don’t work, and I can’t create or edit any posts and pages. Status of Visual Composer – “installed and activated”. Can you guarantee the newest version of the Parallelus Incentive fix this trouble? Is the newest version of the Parallelus Incentive compatible with Visual Composer 5.0.1? With best regards, Mikhail Los

I have a license for the visual composer and megamenu. I can connect them, that would be updated independently of the template?

Hello, Does this theme allow custom HTML (like embedding third party forms and a Twitter widget)? Thank you.

Via a query from a customer I have just found an issue flagged up by jquery migrate – the error is this: /themes/parallelus-incentive/extensions/post-formats/js/admin.js: jQuery.fn.live() is deprecated Hope this helps you in improving a great theme.

This is my first request for help in years but even though I renewed support, can’t get into your section to report a problem. So, I’m stuck with using this section to ask for help The Incentive theme suddenly stopped working and displays a white screen on the site. Other themes work, but not yours. I did not upgrade or try to upgrade the theme, it just stopped working. Would appreciate your help.

Hi, I am trying to update the theme (wordpress is also updated), and I keep getting a fatal error with the theme file “extensions/plugin-installer/plugins/js_composer-custom.php”on line 148. How do I fix this?