Hi. My theme is not working at all. It showing me heaps of error . Even my slider, menu header, footer are working. Please help me out.

I have sent you several messages on itembridge support about editing an item in my admin acct but you fail to respond. I need to editing my shipping in admin and it keeps giving me an error code. can you please respond?

i am experiencing the same … Your support team told that they are ready to offer a magento theme but i dont know how should i proceed to replace this .. This is worst experience i had on envato

DO NOT BUY – it has bugs and support is aweful. I`m really disappointed. Ticket ID #4733 is waiting for 7 days already.

I basically got sick and tired of bugs in the system and useless, patronising unresponsive support. One selling point at the time of my purchase was the inclusion of a range of layouts, newsletters etc. However these are delivered in HTML format and unless you are well tuned in PHP incorporating them is a nightmare. Support just told me to consult the Open Cart documentation. In the end I purchased a new theme from a different developer who is extremely responsive. I will not use these people for any future projects , amazed that they are credited with ‘Elite’ status.

Hello my website has something wrong with it. whenever I go to the product pages it doesnt show there information like it use to and it suppose to be in single line order and it is not please check my website www.raphanatural.com and see what i am talking.I help asap. I tried to send this thru your support but it keeps saying license incorrect

this is the error im getting. this is the second time I sent this SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data OK Warning: Missing argument 4 for Cart::add(), called in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/catalog/controller/checkout/manual.php on line 74 and defined in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/system/library/cart.php on line 318Notice: Undefined variable: profile_id in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/system/library/cart.php on line 327Warning: Missing argument 4 for Cart::add(), called in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/catalog/controller/checkout/manual.php on line 74 and defined in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/system/library/cart.php on line 318Notice: Undefined variable: profile_id in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/system/library/cart.php on line 327Warning: Missing argument 4 for Cart::add(), called in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/catalog/controller/checkout/manual.php on line 74 and defined in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/system/library/cart.php on line 318Notice: Undefined variable: profile_id in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/system/library/cart.php on line 327Warning: Missing argument 4 for Cart::add(), called in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/catalog/controller/checkout/manual.php on line 74 and defined in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/system/library/cart.php on line 318Notice: Undefined variable: profile_id in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/system/library/cart.php on line 327Warning: Missing argument 4 for Cart::add(), called in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/catalog/controller/checkout/manual.php on line 74 and defined in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/system/library/cart.php on line 318Notice: Undefined variable: profile_id in /hermes/bosoraweb140/b489/ipg.raphanaturalcom/raphanatural.com/system/library/cart.php on line 327{order_product Moisturize Shampoo – Sulfate Free – 8.0 oz (240ml)”,model RMS-240”,option Blend”,type ounce”,type Butter Cream \u2013 Best Butter for Frizz Hair – 8.0 oz (240ml)”,model HBC-240”,option Blend”,type ounce”,type Moisturize Conditioner – A Royal Treatment for hair – 8.0 oz (240ml)”,model RMC-240”,option ounce”,type Blend”,type Body Wash – 8.0 oz (240ml)”,model RBW-240”,option ounce”,type Blend”,type Scalp Serum – 4.0 oz (120ml) ”,model TSS-120”,option Blend”,type ounce”,type Parcel Service”,quote Ground”,cost 3 Day Select”,cost 2nd Day Air”,cost Next Day Air Early A.M.”,cost Next Day Air”,cost States Postal Service (Weight: 2.73lb)”,quote Mail Express 1-Day^{™<\/sup>”,cost Mail Express 1-Day™<\/sup> Hold For Pickup”,cost Mail 1-Day™<\/sup>”,cost Ground”,text Transfer”,sort_order \/ Money Order”,sort_order totals has been successfully re-calculated!”}}

DO NOT BUY! THEY NO LONGER SUPPORT IT! AFTER FOUR WEEKS YES A MONTH they decided they wanted to no longer support it and offered me the equivalent theme in Magento! I dont know Magento so whats the point!!!! I ‘d like a refund please! I also don’t think they should keep ELITE STATUS – I am putting in a complaint with Envato!

I have purchase this template. Its showing me error Not Acceptable An appropriate representation of the requested resource /admin/index.php could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Please help me out . I have to upload my shop.

I have two Question. I want to use it for selling art, unique pieces, they are not going to be purchased directly online, since they are not mass produced. I want to know if your theme allows to include a customized contact form on each product. Also Ia want to know if it is possible to hide or disable the “Add To cart”buttom for some products. ‘Cause there are other products like posters, etc, that will be purshased directly online. I’m asking you because sometimes it gets really hard to get or to adapt something. It all can be done in the end, but I want to be prepared before buying your theme.

Dear danaildd, We found a compromise to solve your problem. Our Support team let you know about it in the specified ticket. We hope that you will accept it. Thank you for your understanding.

Hello, I am getting the following error. I have tried a fresh upload but the error continues; Warning: getimagesize(): http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /home/hipsport/public_html/catalog/view/theme/precise/template/module/featured.tpl on line 14Warning: getimagesize(http://hip-sportswear.com/image/data/Shirts/black-white-yellow.jpg): failed to open stream: no suitable wrapper could be found in /home/hipsport/public_html/catalog/view/theme/precise/template/module/featured.tpl on line 14Notice: Undefined offset: 1 in /home/hipsport/public_html/catalog/view/theme/precise/template/module/featured.tpl on line 18 Please help to resolve. Thanks.