I cannot use customizer anymore, it does not let me change, for example, text color. It is working with default theme, not with Vellum. Clean Wordpress installation. Please refer to https://parallelus.ticksy.com/ticket/2671257

Hi, first of all, sorry about my English. We have a problem with the template, specifically with the Vertical Masthead bottom widget. In the layout “Resort and Spa”, when we put content in it and reduce the browser window or view the web with a computer with lower resolution (eg, laptop) the content of this widget is superimposed on the menu. I see what happens even in your own demo: http://preview.themeforest.net/item/vellum-responsive-wordpress-theme/full_screen_preview/6914246 Can you help us?

I just update the theme and have two issues with the site with the update. One is that the menu is now over my slider instead of hidden until you scroll and the second is that the events manager plugin is now causing a weird glitch with the menu. When I deactivate it, the menu is fine. I am willing to buy another support package, but want to make sure that the menu issue isn’t considered “customization” work. Also, not sure there is anything to do about the events manager plugin. Is anyone else having any issues? Any thoughts to fix it besides using another plugin?

Hello .. I am client for the last 5 years and it is great template. But .. from day 1 .. I have problems implementing Google analytics code. I used to implement it in WP header.php but of course WP update killed it. Even when I was able to search through your support portal (btw search on your portal never worked for me) I was not able to find solution. So the question … Google analytics code ? .. Where .. How ?

after installing the theme i got notification to install the required plugins in a list but uber menu was not in there so now i dont have uber menu installed on my site, what do i do?

Great theme. I am using it for several years. Now .. the Problem. ​Page is working fine. After some undefined time (about a week) .. without any admin login or without any changes … page breaks and breaks usually with Icon Box element when I see shortcode text instead of icon box. Even stranger is that it only takes login to wp admin area for problem to be fixed ?? So .. without even touching the home page .. and with only simple login to wordpress .. problem disappears .. for the next week or so when again it breaks. I have installed latest WP and latest theme with latest plugins. I know .. it sounds like ghost story .. but you will have to believe me

Vellum comes with the WPBakery Page Builder plugin, which is one of its required plugins. It may work with Elementor as well. There’s a free version of Elementor so you can test it yourself. Thanks.