Nie mogę się zarejestrować w pomocy technicznej. Przeszedłem procedurę i login i hasło z envato nie działa.

I had a license for the Venedor theme that has already expired. I just bought a new support license for the theme, but it won’t let me add tickets. it tells me that the support has expired. How can I solve that? I need to submit a ticket for an error in the template.

is this amp and pwa ready? or just amp? I really am looking at the real estate template you have

Bonsoir , j’ai un problème en installant une templet venedor depuis un mois ,quand je veux une image slider dans prestashop 1.7.6.9 j’ai l’erreur suivante: The slider doesn’t exist. Maybe you missed to import it. Go to “Theme Settings” → “Presets”,avec mes remercîments.

I downloaded the latest theme version because i would like to update the theme in my shop. But there is no “updates” folder in the zip file. Can you check it ?

Hello prestashop 1.7.6.8. How can I edit the header builder in the blue demo? I do not have his profile in this tab.

I had a license for the Venedor theme that has already expired. I just bought a new license for the theme, and I have included the Purchase Code at https://support.promokit.eu/. But it won’t let me add tickets. it tells me that the support has expired. How can I solve that? I need to submit a ticket for an error in the template.

Hi, is the current version 3.1.1 of the theme compatible with the current latest version 1.7.6.8 of PrestaShop?

Hi, Section “Theme Update” in documentation says: “Upload “themes” and “modules” folders from “Archive/updates/LATEST_VERSION/ to the root of your prestashop.” Where can I download the update file from?

i am trying to put in a support ticket, but it wont allow to register… it says.. Registration is not possible while you are not allowed us to collect our website logs!

Hi. I picked two random demo pages (eg. https://venedor3.promokit.eu/blue/en/) but the dropdown menu TV & Video is not working properly. I tried on many devices but it’s ‘unclickable’ – it hides before I click. Is it just me or is it a global problem. If it exists on demo page can I expect same bug after buying the theme? (just an honest question)

Hi, I have updated the template in a Prestashop 1.7.7.4 and it is giving me some incompatibility issues. The login opens a window that remains empty and the console indicates Javascript errors regarding ../themes/core.js. Could you help me with this error? Thanks!!