I just downloaded the zip file with the theme but the XML does not come to import the dummy data. I wondering why? Can you help me please?

Hi., Thank you for contacting us. You mean to show the header menu icons, If yes, you need to set the icon from Dashboard > Appearance > menus > Edit Menus (Main) Here you need to give the menu icons. Please refer the attached screenshot : http://prntscr.com/gvyc8t Thank you, we look forward to helping you! Regards., DesignThemes Support.

Hi! We have a few issues with the theme we need help sorting. 1. Update Breaks Theme We tried updating the theme to the latest version, and it breaks all of the short codes. We had to revert back because everything just breaks. Here is a screenshot of the Homepage showing what happens: http://www.norcalthinkpink.org/breast-cancer-facts/wp-content/uploads/2019/09/update-issues.jpg 2. Revolution Slider Conflicts The theme has conflicts with the new Revolution Slider version. We confirmed this by switching to the default WordPress Theme, and the issues resolve. One issue is that the Background Color Picker doesn’t work properly with Delicate. It has a conflict even when we had the Delicate Theme temporarily updated. Here is a screenshot of the Rev Slider feature we mean: http://www.norcalthinkpink.org/breast-cancer-facts/wp-content/uploads/2019/09/backgrounds-issue.jpg The Color Picker area should look like this: https://prnt.sc/p51oo6 Please let us know how to proceed in solving the issues? Thank you!

Hi! The theme has a conflict with the new Revolution Slider version. This is actually an issue that happened about a year ago from an update that y’all had to fix for us back then – seems to be the same issue. The Text Color and Background Color Pickers don’t work properly with Delicate anymore. Here is a screenshot of the Rev Slider feature we mean: http://www.norcalthinkpink.org/breast-cancer-facts/wp-content/uploads/2019/09/backgrounds-issue.jpg The Color Picker area should look like this: https://prnt.sc/p51oo6 Please let us know how to proceed in solving the issue again? Thank you!

Hi Team, I bought Delicate theme 3 years ago and everything worked fine until recently. Suddenly, none of the accordians will open/toggle on any of the pages. The theme is up to date 2.6. I have not added any plugins – only the few that came with the theme and have made no other changes.

Hi, we are using Delicate theme 2.8 in wordpress 5.0.2. When we include slider setting in home page this is not getting saved. Could you please suggest on this. Thanks

Hi! We have updated the delicate theme to the most current version and the dashboard options no longer work – you can’t click the buttons or change any of the options(i.e. social links, buddha bar items, etc.) – you click on them and they are unresponsive. We’ve tried in firefox and chrome. Can you please let us know how to get this looked into? Thank you

I need assistance with an error message I’m receiving. I can’t activate the shortcodes plugin because I receive this error and require a fix please. —- Fatal error: Switch statements may only contain one default clause in /home2/webwork/newcreativewriting.com/wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php on line 1587

Why is it showing no upate for this theme? I have an older version 2.4 and its not compatible with anything any more.

We are having an issue with a FATAL Error that seems to be caused by MailChimp Newsletter Widget. Any ideas why that would be? We followed set up documentation and installed the correct plugins. It occurs every time we press the customise button.

I inherited cantoromarket.com from a previous firm. Wishing to customize the bbar content, but cannot find where to do so. Could you point me in the right direction? Many thanks.

Hello, we are getting an error message on our site: “Warning: require(/home4/niktyler/public_html/jeannekoerber.com/wp-includes/cron.php): failed to open stream: No such file or directory in /home4/niktyler/public_html/jeannekoerber.com/wp-settings.php on line 146 Fatal error: require(): Failed opening required ’/home4/niktyler/public_html/jeannekoerber.com/wp-includes/cron.php’ (include_path=’.:/opt/php56/lib/php’) in /home4/niktyler/public_html/jeannekoerber.com/wp-settings.php on line 146” Do you know what we may need to do to fix this? Thanks for any help!