Hi Guys… did you notice your sharing icons don’t show on the website anymore… even on your demos.. please can you amend and notify us of update to the template so we can download and apply?

Hello again Issue is solved. (Problem with Google Maps API key which I renewed now…) Thanks anyway.

I am struggling to set up my menu on the left side of the site on the homepage, how can i go about it

My logo seems to have dissapeard from my website. It used to be there. Any known issues that would cause this? www.sarahjaneboudoir.com

Hello ThemeGoods My web site: https://reflections.dyndns.org/ I noticed that the Chrome browser complains (in upper, right corner, URL line) about my favicon.ico file, which should not be loaded over http while all other contents are loaded over https: “Mixed Content: The page at ‘https://reflections.dyndns.org/' was loaded over HTTPS, but requested an insecure favicon ‘http://reflections.dyndns.org/wp-content/uploads/2018/05/favicon.ico'. This request has been blocked; the content must be served over HTTPS.” I tried to delete and re-enter the favicon.ico file in the Theme Settings section, but whatever I try, I am not able to change the link to https. How can I change that? Please let me know if I need to renew my support subscription – I would do that immediately. Kind regards Roman

I just bought the stellar theme for my photography. Installed the them ok. BUT then when I make a gallery I got problems. The fullscreen and ken burns galleries are not working. Just shows a blank screen / black screen and no images are loading. Vertical, horizontal etc. (all other galleries) work just fine.​ (also sumbitted ticket)

Hello there, before buying, I was wondering if we can change the menu position (left side in the demo) ? Thanks a lot !

Hi, Is it possible to make a masonry gallery the home page? I can put the gallery in the menu as a page, but to set it up as the websites landing page (in the Settings->Reading section) it needs to register as a proper page. How do I do that?

Hi there! I updated my Wordpress today and to the most recent theme. I was just making a blog post on my site and when I go to create a link in the box…. for example…. I said click HERE. (and wanted it to direct to a past blog post) it gives me this error: This block has encountered an error and cannot be previewed. Thus making it impossible for me to do a link. Just wanted to follow up and see if it’s somehow a Wordpress compatibility error or an error as you just sent out a new update. Thanks! Other than that everything else seems to be working so far.

Hello, I have started to maintain and update a website that uses your theme. But as someone else has purchased the theme for its then client back in 2015, I don´t have the purchase code, and the owner of the website in question does not have the purchase code neither. Therefore, I cannot submit a support ticket. I would now need an update of the theme. Please advise how to proceed. I have also send an email via your website using the Pres Sales Questions Contact form. Thank you very much.

Pre-sale question…. On the Fullscreen gallery, on the 4th image in “Sexy Woman with Vintage Car,” https://themes.themegoods.com/stellar/demo1/galleries/gallery-fullscreen/. seems not to be fully responsive… Her head is cut off. Also, in this same portfolio, I see no examples of VERTICAL images – only horizontal. How are horizontal images handled? Do I need to spend the time to ass blank space to the left and right so they show up properly, or will they be zoomed-in on?

Almost perfect, but some huge usability issues: a) main menu: hard to hit one menu item because of the animation b) not optimized for mobile view. the page-embedded images are larger than the one you clicked which opens in lightbox zoom (is this feature a negative zoom?). why not 2-3 colums of images? smartphones displays are large enough… in the implemented way, nobody would scroll/swipe down more than 10-15 images… too much c) in full screen youtube oder vimeo you are lost without the invisible menu. no way back to the website. I’d love to buy this theme, but these are very critical issues.

​HI there, I upgraded to Stellar version 2.7 today (by following the recommended process: deactivate theme, upload zip, reactivate); somehow the web site is not working anymore: all the images (that are in the upload or theme folders) don’t show up anymore. The htaccess file seems to be ok; wordpress is updated; php as well; plugin are deactivated … I’m at loss to find a fix; Would you know how to fix this ? Thank you

Hello, anyone else got problems with the blog views if the galery-plugin “Photonic Gallery & Lightbox”. The Blogpost itself display normal, only overviews like categories display only a empty page. If i switch themes there are displayed well.

Hi, I have problems to submit a help ticket. It always says “unknown error” when submitting… and now, I have 6 (!) open tickets, but each one without text and attachments. Could you please fix this problem? Thanx!

​Hello, My name is Edem. I have the following request!!! I do not get to write on the preview with a text. I dont get any further. I ask for help. Sorry for my bad english. Yours sincerely​ erdem

Hello ThemeGoods I noticed that my Contact page doesn’t show a Google Map anymore: https://reflections.dyndns.org/contact/ There appears a warning in the right, upper corner in the URL field of Chrome: “Unsecure contents blocked. This page tries to load scripts from unauthorized sources” Do you have any hints or ideas? Please let me know if I need to renew my support subscription – I would do that immediately. Kind regards Roman

​Hello, I’m very happy with your theme. But now after more than a year the theme isn’t showing the photos anymore in the gallery with Kenburns or Fullscreen template. If I change the gallery to grid template it’s showing the photos. I already deactivated all the plugins to see if there’s a problem but that’s not solving anything. What happened here?