Hello, I purchased EPIC – Responsive Multipurpose Template. Can you help with a few issues? - How can I remove the music? - When I entered the coordinates on the map, I get a “failed to load correctly” error. - How to change the video in section id = our-reel. thanks, good work ..

Hello, Could you please create a ticket on https://jellythemes.ticksy.com/ so I can give you the latest version of the template?

Your EPIC website template is beautiful! I am trying to install it onto my Wordpress however I keep getting the “Missing Style.css file” message and I have tried a couple tricks to fix it however no luck, any advice?

Hi Jellythemes. The first time I have purchased this template three years ago. It perfectly fitted to all my needs! Some weeks ago I figured that the background video is not playing anymore. Neither the scroll up and details view in the portfolio section seemed not to work anymore. After a round of trouble shooting and research I came to the result, that this is all related to the autoplay polices changes in google chrome. https://developers.google.com/web/updates/2017/09/autoplay-policy-changes I tried finding solutions for all possibilities were mentioned in the link above. I could not get any further than just to mute the video so that it is playing in the background. But, since my business is motion picture, music and sound. The muted workaround is not satisfying! So, I checked back at Themeforest and had to learn, that the demo is playing perfectly. Also the portfolio worked as good as the „View more“ Button under the Portfolio. I did not hesitate to purchase a new license, because this is a wonderful Portfolio template. But, downloading the alleged new package I had to learn that the demo template you introduce on Themeforest is not the same. The live demo seems to be made with Wordpress. I’ve uploaded the whole package as is to my server for testing purposes, with the result that the background video is not autoplaying with sound in Google Chrome as it does in the presented demo on Themeforest. At least the portfolio details view seems to be working, but not the „View more“ button under the Portfolio section. To me it is an issue if the product you’re showing is not the same you’re selling. Just because of the working live demo on Themeforest, I’ve purchased a second license of this theme. I am aware that customization is not part of the license agreement. Nevertheless – I did already gave the „View more“ button a miss 3 years ago. But, what I need here is a playing video with sound in the background. At least as showed in your live preview. Regarding to google chromes autoplay policy changes I think it would be better to start the video muted and have a style able unmute/mute button. That would totally crank this template up. I know as much that it is possible and quiet easy for a coder. But, I don’t know much enough about coding to progress hand over hand through the entire jquery/javascript whatsoever to get this implemented into this particular template. Best regards Pomiro