​Hello! I purchased the Tography template almost one year ago. I did not have the time and help to personalize and launch by website until now. Recently, I updated the theme and have lost the few personalizations I had made… OK. But when I tried to reorganize all the menu/pages etc. I noticed that my previous chooses for sliders/ portfolios had disappear… Can you please just explain to me how and in what order I am suppose to create my site? - where can I create now my sliders and portfolios? Do I have the same choice than before the update? - are they the firts step to make before anything else? I mean before: the main menu, the pages etc. Maybe it would be more confortable to have a few pdf sheets or a tutorial video that explain the different options we have now and how to include this choice or another…? In advance, thank you for your help!! Florence.

Hello! I would like to install the demo data, but the link on the homepage is broken. Where can I find the demo data? Plz send me the correct link! Stpehan

Hi there, Please can you create a support ticket with a WordPress user so we can take a look at your issue? Thanks https://quemalabs.ticksy.com/

The theme is simply not working well after some of the lastest updates. The side menu is partially blocked, carrousel works only in some cases and lazy images are difficult to avoid. I was literally waiting for six moths for an answer from the author and I received nothing. I cannot write codes, but the customizing options are very few for things like the “go back to portfolio” buttoms, for instance. I am very very disappointed. I have written to quemalabs and envato dozens of times and the answer was really poor.

Hi there. Just two questions about the theme: 1. When using the full screen slider as a homepage the logo is not in line with the menu as on other pages. Do you know how to fix this? 2. Can I use some CSS to set the duration of the slides?

Having issues with the QL plugin, had to delete it cause it kept breaking my website. The theme no longer works, tried reinstalling and everything is messed up.

Unfortunately, the theme doesn’t quite work as expected. It seems that there’s a few bugs and issues with the template. There’s a lack of presence from the developers support page. Unfortunately, I will persue a refund.

Is there a new way of not allowing or controlling the amount of duplicate images upon upload? in previous version it was “tography/framework/Theme.php” at around line 201

The V2 of this Theme is totally bugged. There are so many thinks that do not work any more (different sidemenu in responsive, logo animation, prev next buttons in mobile view, category site, animations). Pls tell me how I can get the V1. I can’t work with this version!

Quick question: I was testing out your theme via http://themes.quemalabs.com/tography/ and, well, actually bought it in the end. After importing the Demo Data I realized mayor differences in look/feel and usability until I noticed that there’s a different Demo available at http://demo.quemalabs.com/tography/ – the one which is being imported. So, where does the difference come from and how can I get the look and feel of the first Demo available via http://themes.quemalabs.com/tography/?

I purchased extended support and have filed a support request (number 2784647) three weeks ago. So far nobody replied. Are the authors of this item still active?

Hello,somehow I’m experiencing problems with adding “more images” into portfolio items (either new or existing ones). I believe the theme is using metabox plugin for this functionality and perhaps some latest update has broken the theme functionality. Can you or other users confirm similar problems? While editing portfolio pages I can add additional images, but they don’t seem to save into DB.

I’ve just read the following comment from QuemaLabs: Hi there, You can still have all your portfolio items but the content on this portfolio items has changed. You will have to create the content with the new format. You can test the new version and you will not loose any data, and you can go back at any time. I can’t believe it. I’ve been using this theme for around 2 years and have always had problems defining new portfolios. If I’d known this a the beginning I would never had bought it. I had to change a number of php sources to make the navigation work properly (I’ve still got all the mails that were sent to the support team). So I wanted to install the latest version. And read “You will have to create the content with the new format.”. I mean, I just can’t believe it. So I’ll forget updating to the latest version. No backwards compatibility???? Or did I misunderstand something? And now I’m having the same problems with new portfolios again: defined a portfolio (with a single item) and a corresponding page. Doesn’t work. Shows “no items” or I get a 404 error. And so now I’ll have to renew support (again) for something that should work anyway? @QuemaLabs:please get in touch with me directly so we can clear this up. I don’t see why I should have to renew support for something that should work anyway. Martin Davis