Hello, yesterday I bought the New York template for Restashop. Installation worked, but now only the Teenshop1 template works. If you choose another: Fatal error: Uncaught Error: Class ‘Tools’ not found in /var/www/vhosts/ruhrpott-bbq.org/httpdocs/classes/db/Db.php:794 Stack trace: # 0 / var / www / vhosts / ruhrpott-bbq.org / httpdocs / config / alias.php (47): DbCore-> escape (‘configuration’, false) # 1 /var/www/vhosts/ruhrpott-bbq.org/httpdocs/config /alias.php(52): pSQL (‘configuration’) # 2 /var/www/vhosts/ruhrpott-bbq.org/httpdocs/classes/Configuration.php(155): bqSQL (‘configuration’) # 3 / var /www/vhosts/ruhrpott-bbq.org/httpdocs/classes/Configuration.php(209): ConfigurationCore :: loadConfiguration () # 4 /var/www/vhosts/ruhrpott-bbq.org/httpdocs/classes/PrestaShopAutoload.php (171): ConfigurationCore :: get (‘PS_DISABLE_OVER …’) # 5 /var/www/vhosts/ruhrpott-bbq.org/httpdocs/classes/PrestaShopAutoload.php(130): PrestaShopAutoload-> generateIndex () # 6 [internal function]: PrestaShopAutoload-> load (‘Tools’) # 7 /var/www/vhosts/ruhrpott-bbq.org/httpdocs/config/config.inc.php(84): spl_autoload_call (‘Tools’) # 8 / var / www / vhosts / ruhrpott -bbq.org/httpdocs/admin917f9ebdd/index.php(40): require (’/ var / ww in /var/www/vhosts/ruhrpott-bbq.org/httpdocs/classes/db/Db.php on line 794

Good evening, I am interested in one of her templates but I have several concerns, 1. I do not have knowledge to perform the installation, optimization and start-up of the store, will you help me with the instructions for me to do it? 2. If I can’t do the installation and optimization, can you do it for me? and how much does it cost? 3. Is the template translated into Spanish? 4. Does the template come with a manual? in what language? 5. The support is in what language? and how long do they answer? 6. Do you have an Elementor page buider manual? in what language? 7. Does the template have modules to connect with facebook and instagram? 8. The template has the modules to carry out campaigns with google ads, shopping? 9.Is the template optimized for SEO? 10. Do you have explanatory videos? In what language? Until what day do they have the $ 39 promotion? I appreciate your fast response

Hi. In the mobile version, on the category page, can you display subcategories in two columns instead of one? https://prnt.sc/23dj5f4 Does the Elementor allow you to do such a customization, as well as insert blocks and widgets on the category page? Is there a demo to test the capabilities of your elementor? Elementor allows you to customize your product filter to be sticky? https://prnt.sc/23djlx8 Thank you.

Prebuy question can i change look for mobile and for PC separately? And if those changes can be made in all pages using elementor? Like Home, Product, Categories, footer, header?

Hello, I see that in Version 4.2.3 – Aug 13, 2021 you included this: NEW: Module FieldImporter: One click import demo content Can I now import with this module demos with elementor? Thanks.

hi,On the latest update does not allow you to completely disable newsletter popup!! Also if you create and select a home page with Header editor or Field Elementor or Footer Editor, it does not overwrite default homepage!!

Hi there, Please follow your ticket #2764639. We are willing to help you. Thank you,

what version of elementor does it come with, and do you get the additional elementor templates ??

HEllo Team I update to prestashop 1.7.8 but unfortunatelly the Theme does not work anymore INFO 07:41:51 request Matched route “admin_themes_enable”. DEBUG 07:41:51 security Read existing security token from the session. DEBUG 07:41:51 security User was reloaded from a user provider. INFO 07:41:51 php User Deprecated: Not specifying the optional ShopConstraint parameter is deprecated since version 1.7.8.0 INFO 07:41:51 php User Deprecated: Not specifying the optional ShopConstraint parameter is deprecated since version 1.7.8.0 INFO 07:41:51 php User Deprecated: Not specifying the optional ShopConstraint parameter is deprecated since version 1.7.8.0 INFO 07:41:51 php User Deprecated: Not specifying the optional ShopConstraint parameter is deprecated since version 1.7.8.0 INFO 07:41:51 php User Deprecated: Not specifying the optional ShopConstraint parameter is deprecated since version 1.7.8.0 INFO 07:41:51 php User Deprecated: Creating Doctrine\ORM\Mapping\UnderscoreNamingStrategy without making it number aware is deprecated and will be removed in Doctrine ORM 3.0. INFO 07:41:51 php User Deprecated: Not specifying the optional ShopConstraint parameter is deprecated since version 1.7.8.0 INFO 07:41:51 php User Deprecated: prestashop.adapter.legacy_db service is deprecated and will be removed in 1.8.

Hi. If it’s possibly to a) add video to the product description b) pdf and other file types to the product description within this theme?

Hello, I am using fashion 16 with prestashop 1.7. My menu is shifted to the left (like in your demo). How to fix it ? Thank you !

hi, I don’t understand from which point the map in the footer is modified. Then I wanted to know why when I open the footer block with elementor it repeats me twice all the boxes in the footer?

Hi, Is it possible to modify the cms pages as Contacts, About us with Elementor or with Elementor you can only modify Home page?