Trying to login to https://klbtheme.ticksy.com/ for support, but keep getting an error that the site is “taking too long to respond”. Please help!

I am working on this for a client. The contact map is stuck on the “gray” style and I cannot find any way to get rid of it. Is this something you can assist with? Thank you!

Hi, First of all, thank you for purchasing Act WordPress Theme. Can you contact with us through our support system,please?We will take a closer look on your issue and help you solve it asap. Support: https://klbtheme.ticksy.com/ Best Regards.

Can the theme be used for donations as well as regular crowdfunding projects at the same time? Great theme!

where do I select “separate pages” as I’m trying to create new pages on the menu and its adding # in the permalink. A straight-forward answer would be great.

Last update broke my site. You can see a result here http://igor.web-tbilisi.com/. This site was made only for testing and contains demo content and WPML only. The same is with the main site https://ourwarmhouse.com.

I brought this theme awhile back and just updated the theme to the latest version, and it has crashed my site. I’m getting a message that says this theme failed to load properly and was paused within the backend

Dear Sir/Madam, since updating today the Act Home Image Carousel text does not scroll, also various text content has lost its formatting. Please advise. Thanks Andrew. PS i’ve tried to submit a ticket but my support has expired. I think it’s not unreasonable to get support when theme updates throw-up issues. Thanks again

Hi! I am trying to use WPML but have some trouble. If I set for example Russian language as default and open English version, donation form at first goes in English. But when I change payment method some phrases turn to Russian. When I change method back they are still in Russian. The strange thing is that when I look to the page code using ctrl+u all is written correctly but when I look with element inspector language is Russian. Here you can see it by yourself https://ourwarmhouse.com/en/donations/donation/ I found a warning in console: Deprecation warning: moment.lang is deprecated. Use moment.locale instead. Arguments: en-au I changed moment.lang to moment.locale in the bootstrap-datetimepicker.en-au.js, I didn’t see that worning but problem still appears.

Hi guys, Quick pre sale questions: 1. When a client places a donation can the system generate an email automatically a PDF receipt? 2. What forms of payment integration are posible? Paypal, Stripe etc?

Hi! Can the donation can be made via Woocommerce? Since my client wants to use a local payment gateway that has a plugin that connects with Woocommerce, does your platform support this?

Hi! I purchased your theme because it supports WPML but cannot translate texts in the form of Total Donation. Unfortunately this plugin is not supported more, is not available in Codecanyon and their site doesn’t work. Could you maybe give me an advise what to do?

​Dear Sir/Madam, i’ve just updated to the latest version of the theme and it’s stopped the home page from loading? Please help. I’ve tried to submit a ticket but my support has expired Regards Andrew.

I’m getting an error message everytime i try and contact support. What email can I use to contact you?

Hello, is the calendar a plugin or is it integrated into the template? I mean this: https://klbtheme.com/act/events/month/ Thanks

Hi! If I choose default template for home page and switch off the test mode of Donations plugin the header becomes white instead of transparent. How can I solve this?