Hello, When I look at your checkout area, it is structured differently than on my website. On the one hand, the shipping costs are shown 2 times. On the other hand, with me the first is the area with the payment methods and then the shipping costs, etc.. Structured as follows: - Payment method - shipping costs - product - Subtotal - Value Added Tax - Grand total How to change the display? Kind Regards Daniela

Is it possible to disable the add to cart button? I want the customer to be directed to the product and not add to the cart. Thanks.

Hi, how do I show the newsletter form in the footer section? I have installed and activated the MC4WP plugin and connected with my MailChimp account, as well as copied the form id shortcode to the newsletter bar footer but nothing showed. I also have tried to remove and re-install the plugin but was still unsuccessful. My website: https://peterdraw.studio/. Please help. Many Thanks.

Hello! I have this theme for more then 3 years and I love it! But I dont have update support for it, because I got the theme when It was free to download. Because there are newer versions of Wordpress, Wocommerce and other plugins, I need theme updates too, for working properlly. I would love to buy theme this time, but I have some questions. Can I just buy it and you to enable me updates on my current one, OR do I have to do a fresh install of a new theme? The problem is that I have online shop active that has clients almost every minute, plus I am running Facebook/Instagram ads every day, and I have to be sure that It will work after updating. I have planty of addition CSS-s too and code changing to make theme working perfectlly for my needs. For making it possible, I had a lot of help from my friend to do that, and now I am left to myself to do it, so I will have problem to make it all working perfect again, especially because I will update Wordpress, Wocommerce and all other 8+ plugins from versions 3-4 years ago. There has to be problems I know… Sorry on my bad english, but I hope that you understand what I want. Thank you!

Is there something like a support group or chat for this theme? I bought it at envato elements and want to know where we can get support via text

Please update your theme. I am getting error on new wordpress update “Your theme (Grotte Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this: Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”

I bought and install “GROTTE” from you, but is only the color of the site, no demo to install, how do I install the demos

Hi, I need support for these issues on my website: 1. I tried to show the “Show All” button using viewall=true in the shortcodes, but it doesn’t work. I can’t see the View All button. 2. On the product page, when I open it for the first time, the main product image will leave some blank space at the bottom of the image or at the top of the thumbnails. How can we fix it? Seems like the default image size is not fit with my image. 3. The ‘price delete’ shown an error “aria-hidden=”true”>$16” as you can see on our website. How can we fix it? 4. Is it possible to add a Recent Product shortcode on the product page? Looking forward to hearing from you and thank you for your support!

Hi Daniela, we prepared a test site for you: https://theburnhambox.com/grotte-test/?s=test&post_type=product As you can see, the search function works.

Hi, I have the version from when this was a free download on themeforest. And now after all this time ( i know its been a while), I would like to install and use it for a new e-com website. Before I go ahead and start installing and customising the theme. can you pls advise if I would be required to do anything extra? Cheers,

Hello, The search function no longer works. How can the problem be solved? Kind Regards Daniela Winter

Hi, I noticed that my ‘Quick View’ is not working – when I switched to default theme, the YITH Quick View works but not when I switched to your theme. It opens up to a blank pop up.