I have purchased this theme along with superfly menu, I have gone through all the superfly documentation and added the menu which shows on the desktop and mobile. The issue is that the menu (which is a multi-tiered) is showing everything in a full list. There is no sub-menu or sub-formatting, just a list all the way down. I have looked at the menu in an editor and I get the class ‘sf-menu-item-undefined’. I have created the menu in ‘menus’ in the wordpress back end of the website. This appears on every menu I have tried to assign to the superfly plugin. I have switched the theme to ‘Twenty Sixteen’ and it works great. The problem is that your theme using something called YA Mega Menu, which is hard coded into the theme itself. Can you assist in removing this ya mega menu from the theme files (I have already removed the plugin) so that the superfly menu plugin can recognise and define the menus that I create?

Pay Pal setup. I can not setup Pay Pay on site. I get Pay Pal account and make confirmation but can not receive money. Can someone help me to check theme settings, maybe I miss something. BR

Hello I need help, urgently. I am using the theme, but has an error. SW Woo plugins Tab Slider Widget and SW WooCommerce Total Sales Slider, make where they are used, the contents of the web no charge. The URL is this, and you could see what I mean. http://buyer-1.com. Can it be a mistake version compatibility with Wordpress? I hope to answer. Greetings and thank you.

Hi! Tab Slider displays all categories under the selected category (subcategories, etc). Is there a way to display only the categories without their subcategories? e.g. I have a category named “Service” which I select it to be displayed via a tab slider. Under that category I have categories with brands’ names (Apple, Samsung, etc) and under each one there are categories named after each brand’s models (ipad, ipad 2, galaxy, etc). I want the tab slider to display only the brand categories and not the model categories. Is it possible?

are you joking with me for the categories ? ??? ?? ?? ??? i told you and you got in my word press via wp-admin and ftp and you told me that it is a bug (that it doesnt display all the categories ) and you will fix it via your next update !!!!!!! i payed for this theme and its not working fix it now or give me a refound to buy a working woo commerce theme

hi dear support team i have download your atom theme and upload to my website first i can’t find media.xml file and also can’t see data folder and when i try to import one click demo data its now 3 hours still i see Importing, please wait! what is this please help me

the catefories and the sub categories doesnt display at the wijetised sitebars .. Its not good to haev an eshop that i canot have the product categories and subcategories at the sidebars played corectly please Fix it or give me my money back to buy a Working Woocommerce theme

The visual composer plugin doesn’t work. It shows just an empty space. The same on Frontpage and backend editor. I follow the steps on documentation. What can i do?

Hi has the Atom theme’s name changed? I received a notice that there was a new version available, however after downloading it, I’m seeing that it has a new name now: “SW_lovefashion_theme”, is this correct? Is this still the same theme?

Hi, Visual Composer shows blank page again, not able to update anything on the page. I can see you have a new verions available and we will update to that. Can you please tell me which version of Visual Composer it is compatible with and also WooCommerce version that the new theme version is compatible. I see in the info the theme is compatible until WPBakery 4.7.4. but I see that with the last Atom update we have gotten version 4.8.0.1. so I guess that compatibility info is not correct. - Anne

Hi, is the theme working with WooCommerce 2.5.5., in other words if we update the WooCommerce on the site, will we get some problems with WooCommerce? What exactly? - Anne

Everything has been fine until tonight none of my product are showing. I just get a blank page…It shows the left side bar Product Categories but no products… Theme Version: 1.1.2 WP Version 4.5.2 Woo Version 2.5.5

Can you please provide code for the sort by to have an additional option for products to be ordered by name in asc order?

Can someone help me after i update the woocommerce theme the product single page is not showing: http://shoppingyourways.com/shop/uncategorized/bacon-anim/ but the quick preview is working. Just found out. this issue causing the problem in single-product.php ”getCpanelValue(‘sidebar_left_expand’); $left_span_class .= ’ col-md-’.ya_options()->getCpanelValue(‘sidebar_left_expand_md’); $left_span_class .= ’ col-sm-’.ya_options()->getCpanelValue(‘sidebar_left_expand_sm’); ?>

Hi, I don’t see the Up-sell hook in the template on products pages. How can Up-sell products be shown in Atom theme’s product pages? I see that Cross-sell products are showing in the cart page, but Up-sell products are missing from the product pages! - Anne

Hello, My company bought this theme longtime ago, but our webmaster has passed away… (RIP). Is it possible to retrieve license?

This theme has beautiful look but it’s so difficultly to install demo. When I import demo data, I must make so much manual modify (select category for product category slider, Weekly Best Selling …). It’s has ‘One click Install’ but I need over 1000 clicks but not successfull to install demo. So tired.