Pls email from the contact form – https://themeforest.net/user/livemesh#contact with purchase details and we will glad to help you out. Thanks.

Hi, your most recent update is from April and states you have updated WPBakery, but you still use 5.4.7. WPBakery currently is on 6.0.5 – can you please update more frequently including these plugins you use for security and maintenance please?

Hi there, We have a managed wordpress site that has recently automatically updated to V5.2.3. A few things broke on the site like the permalinks and a couple of the woocommerce pages were stripped of their shortcodes. I have fixed those, but now I am seeing a few other issues. When editing a page that was previously built with the Visual composer, all the page content is at the top of the page with all of the shortcodes just written in there like it got stripped out of visual composer. And I use the trainer functionality and it’s not showing images for the trainers, when viewing the source it shows the source as empty. My question is do you think if I update the theme it will fix these issues? I am asking first because it doesn’t say that 5.2.3 is a supported version of WP. i also get this error when trying to edit a page Failed to load plugin url: https://pushvolleyball.com/wp-content/themes/fitpro/framework/admin/tinymce/langs/en.js I am using v 2.3 of the FitPro theme. thanks for any assistance, Kelly

Hi How can I import the demo to my site ? I can’t able to find it on the backend. Please help me out. Thanks

Hi There, I was wondering if there are any plans to update the theme to work with Wordpress 5.3, we have managed hosting and it automatically updated and now things are breaking on the site, some images aren’t showing in the trainers section and the visual editor doesn’t seem to be working, i get this error when trying to edit a page Failed to load plugin url:... /wp-content/themes/fitpro/framework/admin/tinymce/langs/en.js. Any insight would be great, I would rather not have to buy a new theme because we have been happy with this one so far. Thanks, Kelly

Hey there! Are you planning to release a new version of the theme? you know, for wordpress 5.7 and php 7. Also, several plugins just stopped working due to this compatibility issues (rev slider and wp bakery). It would be a pity switch to another theme. Thank you

Hi our customers site has some of the images missing in areas like the trainers profiles etc. All plug ins and WP are up to date. we have tried re uploading old images and re linking but they still wont show. We have updated the theme to the legacy version as when you updated to the latest fitpro the site wouldn’t load. Thanks for your help.

Hello, we are using your theme for our website and we need assistance with this page: https://cardonstudios.com/dc/fitness-class/voice-lessons/ We would like to change the Characteristics as well as the Trainers label to something else. Hope you can point us in the right direction, thank you!

Strange but Youtube auto embeding functionality doesn’t work. After embeding as iframe code, it’s ok, but as post it doesn’t have featured image. If adding featured immage full screen image appears on top in this post (but image mainly needed for thumbnail in news directory). How to solve? Have latest version.