Hi, We have moved to a new provider and lost the API Keys which the old provider had generated for our website https://drive.google.com/open?id=1CUeyMdtaAZ9TT3YOUXz_rJW15JzsxxNn Is that the reason why we cannot neither edit existing pages nor build the new ones anylonger? WPBakery Visual Composer does not work from now on https://drive.google.com/open?id=18EA3cPUMWvK6PjhdeDRrlPyQ9d13Z3po Pls. advice what we have to do to continue working on the site. thank you in advance, Sergey

On this site: https://www.tavve.com/zoneranger/ There is a video playing in the Hero Standard section. I see the video in the media file and found the php code in the editor section that handles the Hero Standard module, but I can’t figure out where to look in the code to find where the Here Standard knows to pull the video file. I am trying to change the video playing. I did some screenshots to explain better http://raleighinboundmarketing.co/wp-content/uploads/2018/02/theme-question-about-changing-video.pdf

hi KADAM, i am really sorry but i am not the Dev of APerio WP, we will release new aperio very soon maybe but it will be from another Dev, not the one who did it first.

re: d52e9127-b0c2-470d-a50b-1501721314d7 – 30 Aug 2019 REGULAR LICENSE Hey, unable to install message: Installing Theme from uploaded file: themeforest-JhxlbMAS-aperio-multipurpose-html-template.zip Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed PLEASE ADVISE ASAP

Hello! About 2 years ago, I bought this theme for wordpress. Included with the theme it came this plugin called “Visual composer”. (I understand now its called wpbakery page builder). My problem is this. The plugin doesn’t work properly anymore. I have the version: 4.5.3. And it bugs out, Im not able to work with the “backend editor”. I see the elements but whenever I click theme nothing changes. Searching this over the internet they suggested reinstalling the plugin. But this is a problem. As my plugin came included with the theme, I don’t have a specific .zip file. What are my options? Reading through this site, I understand that, with any issues regarding the plugin, I need to contact the theme creator, and not them. As they do not offer support if my license isn’t directly bought from them…

we have a purchased version for WP. it was through another account, how can we go about getting the updates for the theme? thanks

Hi, in the package I do not find the folder “template” as reported in the documentation. I have downloaded the file multiple times but nothing changes. What is wrong?

Please Refund d52e9127-b0c2-470d-a50b-1501721314d7 – 30 Aug 2019 does not work on WP

Boa tarde! Estou com um cliente que já veio com site pronto e com o tema Aperio instalado, mas não tem mais contato com quem fez e pelo painel do site não consegui saber a chave de API, se ele foi comprado ou não… Sabem me informar em qual versão este tema está? assim posso ver alí na instalação se é a mesma que consta. Ah, junto com o tema Aperio vem algum plugin de editor de página já incluso? Aguardo, clara