Hi, I am receiving the following errors in the latest version of the theme: https://prnt.sc/up9cp4 Can you help determine what the issue is? Thanks

I was wondering if its possible to get tiktok added to the socials option in the theme options?

Hello, This can happen due to server problem. We will try to provide you solution for this. Please create a ticket on our official support system at http://support.thememount.com/scp/ and send us your site URL with admin login details so we can check it and will provide you proper solution. Thanks, Bhoomi

Hi there, we found some module in VC from this theme show blank. is bug from jquery? https://prnt.sc/1xg4kun and is show empty https://prnt.sc/1xg4uqk thanks

Hello. I have a client with 6.3.0 old version installed. Is it possible to upgrade to current version? Thank You in advance!

Hello, the theme also has gtranslate plugin installed and some languages ​​also change the subsection colors.

Hi, I have bought this theme for my brother in law. Unfortunately I didn’t have time to build a website till recently. I have opened website 2 months ago and almost finished details. I was planning to recommend this theme to his friend and purchase for him too but recently I got two issues with theme. 1st one is menu doesn’t work in mobile mode. All my plug ins, theme and wordpress are updated. I have de activated 3rd party plugins, which are Rank Math Pro, Instagram feed, TOC+ but still I got same problem. 2nd problem is pre loader gif stuck. If I activate any pre loader, it keeps showing pre loader even though page is fully downloaded. I did same things for this one as well but it doesn’t work too. I appreciate if you answer me since I just started to use this theme recently and planning to purchase it again for another doctor. Kindest Regards

Hello. I do not have active support, but I’ve saw after a long time that this query is not translated: “search results for”. I talk about the H1 title from the title bar on the search page. I’ve translated all the “search results for” queries with Loco Translate but the translation does not show up on frontend. I translated it in theme files and in breadcrumb. Breadcrumb is all right, but the title is still not translated. There is a solution to this? I’ve tried everything I knew. Thanks! Adi

Hello, before I buy the theme I have a few questions. 1. Is the API (affiliate marketing) topic suitable? 2. Is Elementor editing possible? 3. Is a search function possible? (Search by Location) or (Search by Department) or (Search by Proximity) 4. Can the email be sent directly to the doctor and to us at the same time? 5. Can prices be given for treatments?

Hello. After some time of using this theme I wanted to add custom code code to this theme (pixel code) but I can’t save any changes: “There was a problem with your action. Please try again or reload the page.” Even if I do not change anything I can’t save “Theme option” settings. I did not change anything in server settings, and I was able to save changes in this area before. Don’t know what happened but it’s weird. Kind regards

Hi you forget the cart icon on mobile?? I already send a ticket a year ago. Its still not fixed I see in the demo…. Very importent!! http://apicona-advanced.thememount.com/

1 – Hi Footer I have problems. The footer area is corrupted in Google translate. Color gives error. 2- If you won’t fix it, how can I close the footer section, can you give me a css code?

Hello. After latest Theme updating, I am finding difficulties with adding new post which is related with: 1) Title field is missing (gone) 2) I can’t select Tabs over title field (which is missing now anyway). Tabs like i.e. :Standard, Audio, Pictutre, Link, Video For the record, I tried different web browsers – didn’t help Any idea what may causing this issue? Thank you in advance for sharing any idea