​hi – i use your themes for many projects on siteground. but i’m having a strange problem with this older engic theme in that many of the pages with featured images as the top don’t load on first view, you have to refresh. https://moxiefuture.com​ https://moxiefuture.com/toolkit/your-responsible-investment-roadmap/​ https://moxiefuture.com/my-moxie-journey/ This happens even when I completely disable SG Optimizer so that no special caching is happening. Can you please help us understand the problem? Cheers,!

Will there be an updated release soon? I see that in 2020 and year prior there was a new release every month, but at this point in 2021 there has not been a new release in 4 months.

Hey there – thanks for using our themes I cannot verify any issue at our end so could you please double check that you are full updated and disable the 3rd party plugins you are using? In case you need us to investigate any issue further, please use our Support Forum as we provide support only there. Our agents will be glad to help you. Best regards.

Are there updates coming soon to push the updated visual page builder version? Also what is the typical update deployment timeline on this theme? I haven’t seen any for 4 months

Hi Guys… I’m receiving this message: Your theme (Engic) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this: Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

​Dear Euthemians Team, my support expired but I have a bug after theme update! Which I consider not a problem I have to puchase a new support! after I updated the theme today on the latest version my testimonial slider looks totally different – unforthunatly I cannot attached screenshots here. I had to recover backup and tried several times if other plugins causing the same problem but only after theme update this bug appears. I tried to update the theme via ftp again and the same mistake. Any ideas or did you change anything in the testimonial slider options? I searched all theme options, tried to create the testimonial slider in wp backery again in the backend – alsways with the same result. Looking forward to your answer. Best Ulf

Hi, I have a pre sale question, is it possible to have icons associated with each project category so that on this page https://preview.themeforest.net/item/engic-a-sleek-multiuse-responsive-wp-theme/full_screen_preview/13989123?_ga=2.170415461.495442099.1642411276-890966649.1641304212 it show´s the project name and the icon of the category (instead on the category name)? And also is it possible to have juts 2 columns?

Highly recommend… support is fabulous… theme is really well done… issues pop up, as they do in all… but customer support is key to dealing with those issues. Work with them, they work with you. awesome team.

It seems that the Engic theme is stopping custom script. I’ve tried adding the following script to a specific page with WP Bakery RAWJS. However, it doesn’t load. Tried adding it via the theme’s custom code section and it doesn’t load either.

product image in mobile has to be double clicked to open the single product page, is there anyway to have this a single touch to open page as my client is losing sales as they think the link is broken. cheers s

Probably one of my favorite designs on Themeforest… I just wish it had an Elementor page builder version.