Hi. I purchased your items some years ago. I installed again and try to use it. But I don’t know why. When I put API token on the them setting page, and they shows like “Sorry, you are not allowed to access this page.” I already checked all the lists when I get the API. Please help me. Thanks!

Hi, Thank you for purchasing. Normally you can use all basic function of Revolution Slider plugin you saw on demo site. However you have to purchase separated license for Revolution Slider if you want to use additional features ex. auto update feature of the plugin. When you purchased theme, plugin is included but it’s purchased code for theme

Hi, once again I have a problem. This time its not possible to work with Elementor, I think, after the last update from Elementor. If I activate another theme, I’m able to work with. My support has expired. So it would be great, if you can find the issue with your theme. Thank you!

Once per week my Portfolio page goes completely blank. It just shows header and footer. I have to manually add the Portfolio module via the content builder everytime to get it working again. And the Content Builder just dissapears at random and the ONLY way to get it working again is to create a new admin user… There has been so many weird issues with this theme… What is up guys?

How to I disable/enable right clicking? I disabled it a while back and want to re-enable it, but can’t find the option. Thanks!

The theme description states that it has Slider Revolution included. But slider revolution is asking for activation code to use its functionalities. Can we just use Home slider?

Hi, I’ve just purchased the theme. Great works, it looks very nice. However I’m facing 2 issues: I’ll post one here, and another in a separate comment. Firstly, I’m trying to edit portfolio using the gutenberg editor, but it seems not possible? Please kindly advise do I edit portfolio using the gutenberg editor. Thank you for your help.

After updating to wordpress 5.6 there are some problems with the theme. For example, I get a blank page on a page where a Slider Revolution was embedded. In the backend the content builder has disappeared. After adjusting the view several times it is visible again, but the content on the page is still gone. I had to re-embed the Revolution Slider. I have the same behavior on a portfolio page. Some items of the content builder do not work or do not work reliably. Parallax images are sometimes displayed or not. If I open the page in the backend, all Content Builder entries are gone. I have already deleted the browsing history several times, but without success. All plugins deactivated also brought no success PHP version is 7.4 Before the update to Wordpress 5.6 everything worked fine, so I think the theme or the content builder has a problem with Woedpress 5.6.

​Hi! I’m having a strange issue happening with my galleries. On my web site, the pictures are not displayed in the order i’ve previously saved in the gallery editor. And now even when i try to save any other changes to it, nothing happens…I did nothing wrong, this just happened all the sudden. It looks like some sort of malfunction… Can you please have a look at this for me? Best regards! Celso

Hello, Is it possible to make my site with essentially the portfolio, the portfolio moderne/fullscreen of GrandPortfolio? what is the name of this template theme? Best regards

Hello – I’ve logged in to update my site and it appears the Content Builder has disappeared. I’ve updated my WordPress and Theme and it still hasn’t returned. Any Portfolios I’ve opened are now incorrectly formatted because the builder has been removed. I’ve looked for documentation to see if the feature has been removed and can’t find anything. What am I missing?

Seconday, when I try to upload images into a gallery, how do I format all the image thumbnails in the gallery so that they all have the same size and width (square), similar to that in the demo architecture page? When I upload images, it seems that my image aspect ratio is shown as it is in the gallery. Please kindly advise, thank you so much for your help.

Hi, since I updated to Wp 5.6 I can no longer edit the page. Ie the page builder no longer works ( the individual content elements either no longer show – do not open in a light box but rather on a separate page). Please advise!

​Hello, We are trying to use a custom shortcode from a plugin ​to insert a sound function on a gallery but it do not read it. Please can you help us?

I know that the my support for this item has expired, but this is a problem I’ve always had. I hope you can help me understand. Thank you very much

Good day! I have v1.4 of GrandPortfolio. Will it work if I buy lates version and install it to my WP or replace all files?

I created a gallery with 127 images. Then I created a portfolio that contains that gallery. I set Infinite Scroll Initial Items to 50. But the load more button does not appear on the page, to load the other images. How can I do?

Hi, I created a gallery with 127 images. Then I created a portfolio that contains that gallery. I set Infinite Scroll Initial Items to 50. But the load more button does not appear on the page, to load the other images. How can I do?