Hello, first the live demos are not working…...next I have installed the demo for #1 and my home page shows this error…....can you help please? Fatal error: Uncaught exception ‘Exception’ with message ‘Invalid product.’ in /home2/sourcery/public_html/dev/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php:136 Stack trace: #0 /home2/sourcery/public_html/dev/wp-content/plugins/woocommerce/includes/class-wc-data-store.php(147): WC_Product_Data_Store_CPT->read(Object(WC_Product)) #1 /home2/sourcery/public_html/dev/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php(126): WC_Data_Store->read(Object(WC_Product)) #2 /home2/sourcery/public_html/dev/wp-content/plugins/rit-core/inc/shortcode/rit_product_id.php(49): WC_Product->__construct(‘1947’) #3 [internal function]: rit_shortcode_product_id(Array, ’’, ‘rit_product’) #4 /home2/sourcery/public_html/dev/wp-includes/shortcodes.php(345): call_user_func(‘rit_shortcode_p…’, Array, ’’, ‘rit_product’) #5 [internal function]: do_shortcode_tag(Array) #6 /home2/sourcery/public_html/dev/wp-includes/shortcodes.php(223): preg_replace_callback(’/\\[(\\[?)(rit_pr…’, ‘do_shor in /home2/sourcery/public_html/dev/wp-content/plugins/woocommerce/includes/data-stores/class-wc-product-data-store-cpt.php on line 136 Also have a ticket waiting marked urgent…..please advise.

Dear jamessavino1, Thanks so much for purchased our theme. We are preparing to release the version 3.0.0 of Soul. That’s why you see that the demo not working. Please submit a ticket at http://support.zooextension.com for getting our support. We will help you install the latest version 3.0.0 for your site. What’s new? - WordPress 4.8 Compatibility - WooCommerce 3.x Compatibility - Upgrade Visual Composer & Revolution Slider to latest version IMPORTANT - Soul 3.0.0 is completely rewritten from the ground up, so things will look a bit different than they do on your current site. This could give you problems if you have done heavy customizations with CSS or if you are overriding templates in a Child Theme. We have tried to keep the theme as backward compatible as possible. We’re really sorry if the upgrade gives you problems, but we really think you will love the new Soul. You can always go back to version 2.x if there is too many problems with your current installation. - Always take a backup before upgrading: Always take a backup of Theme Options and site when upgrading to a major new version! What it mean: We don’t support Soul 2.x any more. That being said, Soul 2.x won’t be updated (new features, bugs fixed, improvement) any more. If you are OK with your current Soul 2.x theme, you can use it. But without new features and skins from Soul 2.x. We strongly recommend you to move to Soul 2.x There is no easy way to update Soul 2.x to Soul 3.x. Basically you should create new store with Soul 3.x Kind regards, David

I’m really going to migrate a whole site to a different template, I hope I can do it to this template “Soul” but each of the products on my site has 5 tabs, Description, Additional information and Reviews, and I need others two tabs, without plugins. https://prnt.sc/hq4q0a https://prnt.sc/hq4spf This template, can do it?

Hi, Do you ever get the demo content import procedure ever completed? I only import a few items …

Hi. We just purchased this theme, we are getting the following error when uploading to GoDaddy Hosting server: Failed to open “C:\Users\Jermaine\AppData\Local\Temp\7zE0F224FE4\zoo-soul\inc\sample-data\home-12\screen.jpg” for reading Error: File transfer failed

Trying to activate clever mega menu. I get this error: Fatal error: Call to undefined function cvca_make_the_plugin_load_at_last_position() in /home/optiquesllc/public_html/wp-content/plugins/clever-vc-addon/src/helpers/vc.php on line 864 It’s stopping me from activating any other plug in now, they all get the same above message.