I need help with the navigation menu. Your theme leaves these instructions: “MAKE YOUR MENU AT APPEARANCE => MENUS After check Left Section and Right Section theme locations” but I do not understand this. Please provide more instructions. Thank you.

Is there a known problem with Jetpack causing issues with referring banner and interactive banner? With Jetpack installed, the containers are condensed. I have performed some troubleshooting and uninstalled jetpack to find they work properly. Can you help me with a jetpack setting or such that will allow me to use jetpack without interfering with containers? Thank you, Becky Reeder

Hi, could you send please an email to us, we’ll be glad to help you. Regards

Hi there, I am getting a persistent error when installing Rev Slider: Fatal error: Cannot redeclare get_rs_plugin_url() (previously declared in /home/customer/www/franciscod28.sg-host.com/public_html/wp-content/plugins/js_composer/revslider.php:258) in /home/customer/www/franciscod28.sg-host.com/public_html/wp-content/plugins/revslider/revslider.php on line 257 Additionally: is there a way to get a one demo import with all customizations? It would make my work easier to just customize on top. Thanks!

bc84de5f-c971-4111-b789-8ee7895e9a90 buenos dias, Estoy teniendo problemas para instalar los plugins. No tengo claro que haya instalado WP Bakery y me aparecen dos complementos de Slider Revolution. Fatal error: Cannot redeclare get_rs_plugin_url() (previously declared in /home/ingodsharp/www/wp-content/plugins/js_composer/revslider.php:258) in /home/ingodsharp/www/wp-content/plugins/revslideroff/revslider.php on line 257 Tampoco estoy seguro de visualizar correctamente el contenido de demostración. ¿Podéis ayudarme?

The theme is not loading any of the (already limited) style options. I have had to do most by CSS, but why is it not loading any font choices or colors? It will be time consuming for me to have to code them all in myself! I will email the URL.

Regarding previous support issued on the displaying of header images only on some pages… a theme update was provided and there are several pages again deciding not to show the header images. Direct contact emails have not been answered. Thank You.

Good afternoon, I just bought your ArtDay theme and installed it on wordpress, and I would like to know how I can upload the test content so that it appears as it does on the demo page: http://preview.themeforest.net/item/artday-creative-artist-wordpress-shop/full_screen_preview/14396982?_ga=2.81725463.1600314653.1645905578-1349065565.1623668767&_gac=1.15499972.1645900952.CjwKCAiAvOeQBhBkEiwAxutUVE0TP66a4L7KWBPKHuN4zkCepROVI2szi5EEbITM8VxTZyn0b3EisBoCqF0QAvD_BwE Thank you very much.

Purchase Code: 0bfbf28c-3589-484d-83eb-2c5455d34477 Purchase Date: 2022-01-24 19:09:35 UTC I am having issues some i installed the last update. I cannot get WP Bakery visual composer to activate. and I cannot get the demo files to display, they load, but will not display. How can I fix this?

How can I proceed to import the demo? There is no “Import demo data” in the apparence menu

Hi, Here is my purchase info. Purchase Code: f6bfddfe-b2c7-4353-966e-a30e472822b6 Purchase Date: 2022-03-16 15:12:02 UTC i am having trouble activating the WP Bakery plugin it loads but does not activate. So i cannot get my demo data to show. At least that’s what i guess. Can you please help me

Hi, team! I bought your theme and followed the instructions with the demo import and installation but I ran into the following problems: There is no “Import Demo Data” inside Appearance at all. But anyway … I imported the demo manually with Tools -> Import and so on… I want to use this version of the Home page – “3D parallax hero”. I imported the slider resolution “3d-parallax” slide from the Demo import folder, but the parallax doesn’t work correctly like in your demo. In the demo the parallax is only “horizontal” oriented, but in my case it’s oriented in both positions (horizontal and vertical). Also I don’t want the text to move like that. Тhe button also moves… and there is “blur” effect. The only thing that I want is to be able to import the exact demo from your theme, with the same effects. Really, that’s all I want. Other missing stuff: “Journal page” and “Default Shop page” are empty Missing pages: - Header style 1 - Header style 2 - Header style 3 - Header style 4 - 404 page Missing sections on the chosen Home page (3D parallax hero): Featured Products section is missing Instagram Section is missing Sign up for the newsletter section is missing Footer is different from the demo I am expecting that as soon as I bought a theme, I will be able to import the exact demo, but unfortunately there is nothing in common with the demo which I imported and the demo that you provide. My domain: gerin.uk My Code: f84abc2e-2e17-4bb4-827d-8e2e699253d6

Hi, Here is my purchase info. Purchase Code: 0bfbf28c-3589-484d-83eb-2c5455d34477 Purchase Date: 2022-01-24 19:09:35 UTC i am having trouble activating the WP Bakery plugin it loads but does not activate. So i cannot get my demo data to show. At least that’s what i guess. Can you please help me