Hello there, This item purchased by my developer almost 2 years ago and i did not checked regularly. So my support has expired no problem at all but when i download newest version and i checked on localhost but it did not newest version of core plugin. It says still “update required”. Im working on localhost because i dont want to unwanted design or function breaking. Could you please help me about that i can not create a topic on your support forum. Thnx

Hi support, we are having fatal error due to Verve Framework plugin that commes with your theme. Our support period expired but since we’re having huge problem due to this matter, please lett us know how could we fix this? Fatal error: Call to undefined function verve_options() in /home/afsjh03n8s5i/public_html/wp-content/plugins/verve_framework/verve_framework.php on line 54 website: https://montebayretreat.com Keep in touch

I have a few of Pirenko’s excellent themes. When I installed Verve 4.9 I wasn’t prompted to update the framework or other supporting plugins. Seems strange. My portfolio pages are all showing incorrectly. Will there be another update?

Hi Guys… please urgently assist me… I need to de-validate and re-validate my Verve theme on my website… your theme does not want to update the plugins because it’s reading the new address of my site where I moved it to when I made it live (I built it in a temporary folder to begin with so the old site could still be live) It keeps giving me this feedback below but your link goes to a 404 page. If you think this information is not accurate please send us a private message through the contact form on this page https:\/\/themeforest.net\/user\/pirenko<\/a> so that we can verify your purchase history.<\/p>” How to I re-validate please?

Hi, Just received an email with the theme upgrade. I’ve done this but my site doesn’t display well. I notice that I’m still with framework 3.3 but I can’t upgrade to 5.0 cause downloads fails. Where can I find this framework? Thanks

Hello. I don’t speak English well – I write through a translator. I changed the site’s domain name from artschool.pro on artme.photo. Writes that the license is not valid for this site. Please update the license for the artme.photo website. Thanks.

Hi, I have updated the Theme to the latest version. Unfortunately I cannot do the mandatory updates of the Framework and the WP Bakery Pagebuilder. I get an error there and it tells me, that the files are not found. Herunterladen der Aktualisierung von http://www.pirenko.com/theme_plugins/verve/verve_framework.php?prk_version=53&prk_key=8747767e-2f92-4099-a9a3-b476d18d528f&prk_domain=https://proudstrongandnoblegin.com/dev&prk_theme_id=14758884… Beim Aktualisieren von Verve Framework ist ein Fehler aufgetreten: Download fehlgeschlagen. Not Found Updating Plugin WPBakery Page Builder (2/2) Herunterladen der Aktualisierung von http://www.pirenko.com/theme_plugins/js_composer/js_composer.php?prk_version=660&prk_key=8747767e-2f92-4099-a9a3-b476d18d528f&prk_domain=https://proudstrongandnoblegin.com/dev&prk_theme_id=14758884… Beim Aktualisieren von WPBakery Page Builder ist ein Fehler aufgetreten: Download fehlgeschlagen. Not Found Furthermore the portfolio pages and the homepage are completely messed up. My support has expired unfortunately. What can I do?

hello, if i try to import demo content in my client site i get this “too many redirects” this happen only when i click on “import demo content 1 click” why this? is this a problem who your team already know? thanks

Hi, Thanks for purchasing! For support with any of our themes please open a ticket here https://support.pirenko.com/ If you support period is expired and you don’t want to renew, please send us a private message using the contact form on this page http://bit.ly/view_profile_tf Thanks once again!

Hi Pirenko, the last update has completed the theme update but the required plugins for Verve Framework and WP Bakery fail to update due to the following error: Downloading update from http://www.pirenko.com/theme_plugins/verve/verve_framework.php?prk_version=51&prk_key= Download failed. Forbidden I have experienced this before and you fixed it on your side. Please can assist? Thank you.

I purchased your theme in 2018. I updated the theme from the Envato Market plugin, but the Verve Framework and WPBakery Page Builder plugins were not updated. The display of the site is broken and I cannot update these plugins. I cannot write to you from the support section because there is a 6-month support package.

I purchased your theme in 2017, haven’t support, but is it possible you add tik-tok? or add it somehow. Thx

Hi there, my site (RyanMariotti.com) isn’t displaying properly after the last update. My main page isn’t playing full screen and my Portfolio page is all messed up with the layout. It also freezes on a Mobile device. I have updated the Plugins…any help would be appreciated.