Hi ThemeZaa, First of all thank you for your excellent theme have been using it for a while. Not sure if you are aware but I have discovered a bug- the ‘counters and skills’ block only works with whole numbers, and if you put in a decimal number it will just round it down or up to the whole number. I have a bit of dev knowledge myself and feel like you could probably fix this with one line of code or similar simple fix. Would you be able to fix this issue for me please?

Hi , Regarding the Travel theme, is there a way to see the backend please? I would like to know if its organised into separate sections (i.e. Destinations, Tours, Hotels, cruises etc..)

Trying to upgrade to latest and ran into an error when upgrading addon 2.1. I get “update package not available”. Upgrading via Envato Market.

With the latest update of the theme, I updated the theme, but when I tried to update the “H-Code Addons” plugin afterward, I got a “Update package not available.” message?!

Hi SignauxGirod, Our team is already working on the update and it should be released next week most probably. For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/ Thanks, ThemeZaa

I got the following error after upgrading to v2.2 and trying to update the theme settings, I tried fixing myself by upgrading Redux but I’m not a dev and I couldn’t get it to work, so I kept the original, here is the error: PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php:2967 Stack trace: #0 /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php(2711): ReduxFramework->_validate_values() #1 /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php(2842): ReduxFramework->_validate_options() thrown in /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php on line 2967

Hello, Will there be an update for wordpress version 5.6? Moreover, the current version of WPBakery Page Builder is 6.4.2, is there going to be an update as well?

Before I renew support, I’m wondering if something is wrong my theme. Can you give me the most current version of Wordpress you’re supporting, version of the theme and version of WP Bakery.

I’ve just installed this on a nginx server and am receiving the following error when trying to save anything on the theme settings. I pulled the php error log below. Any chance you’d know what could be causing this. I also couldn’t use your importer and ended up using the wordpress importer with the xml file instead. [STDERR] PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php:2967 Stack trace: #0 /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php(2711): ReduxFramework->_validate_values() #1 /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php(2842): ReduxFramework->_validate_options() #2 /var/www/html/wp-includes/class-wp-hook.php(303): ReduxFramework->ajax_save() #3 /var/www/html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters() #4 /var/www/html/wp-includes/plugin.php(470): WP_Hook->do_action() #5 /var/www/html/wp-admin/admin-ajax.php(187): do_action() #6 {main} thrown in /var/www/html/wp-content/themes/h-code/lib/admin/ReduxCore/framework.php on line 2967

Hi ThemeZaa, I need the help to install the theme to my current website. I’m using wordpress at the moment. So should i renew my support or register for the express installation service from the website?

Hi themezaa, I never know how to change the copyright text in spanish lenguage. I select the correspondent footer Menu (the spanish one) and it always changes the english one. It seems like a web error but the person who did this before was able to change it. I would greatly appreciate your help. Many thanks,

Hi, I have recently updated the H-code theme and i’m currently trying to update H-Code Addons, but it’s not working. I see the following message each time: Update package not available.

Hello, I am working on a WP site with this theme but it was purchased by the previous developer, how can I create a support ticket? The issue I am having is the main hero image is glitching upon load, I think the theme JS is resizing to fit the browser but I can’t figure out how to fix it. https://www.elaia.com/ Thanks, Christina

After upgrading the H-Code theme to v2.1 the plugin “H-Code Addons” is unavailable to update: “An error occurred while updating H-Code Addons: Update package not available”

Update please? It’s been 4.5 months and you still have 5000 sales – WP Bakery needs some love!

https://hcode.themezaa.com/with-short-description/ – Error establishing a database connection<\/h1>”,data”:[]}

NickeyK had the same problem as me and alluded to installing the plugin to fix it. This actually by itself is not going to be enough. H-code is using ‘developer mode’ which is no longer supposed to be used. An added safer step is to download and enable this plugin to disable developer mode for Redux: https://github.com/reduxframework/redux-developer-mode-disabler Then install the Redux plugin here: https://wordpress.org/plugins/redux-framework/ Since I already fixed the issue I won’t need support anymore, but I strongly suggest the developers of this theme release a new version of h-code theme that just disables using developer mode and whatever old version of Redux, and uses the official plugin here which is kept updated.