Good morning, I purchased the template and the plugin WP Baker builder needs an update. Can you please tell me how to update the plugin. I tried to submit a ticket and it would not let me. Thanks, Ruth

hello I bought your “yellow hat” theme and I’m encountering a problem during installation. I’m trying to describe it on your support, but it doesn’t work in the issue of a ticket and for the login with an envato account! Regards

Hello, 7oroof team, unfortunately i can’t login to the support forum via envato to open a ticket. ? {error RedirectUri provided”}d”} ? I write down my problem here. I want to change the font color in header 5 (.h-top-contact). Where can I change it? Many thanks

I have a few Pre-purchase questions. I have a client that already has a website, if I install your theme and then import the demo content, will it delete my client’s current pages? So will your demo home page delete the client’s current home page etc.. Next question does the purchase price for the Regular License need to be paid each year ? Does the regular license include future updates for the theme as well as WP Bakery and Slider Revolution? Lastly How are updates for the plugins and your theme applied? Do I need to log into Themeforest or is it done via the wordpress standard updates? I am asking all these questions because the client wants to take over the updates and maintenance themselves so I need to tell them what to do. Sorry to be annoying

Hello, is it possible to personalize post categories ? display, text and anything. it seems to be a default display not really nice…https://www.digiservices-normandie.fr/category/reprogrammations/

We are utilizing your theme for one of our sites, all of the plugins and theme have been updated and the editor has stopped working. I just see code on all my pages. When I check compatibility, it looks like the theme hasn’t been updated in a long time so chances are it’s a compatibility issue. Our host requires manual wordpress updates, so going back to a previous version is not an option. Are you abandoning this theme? I can renew support, if you can help fix the issue…but I’m not renewing for you to tell me you can’t fix it. I need to know what are your plans for this theme moving forward?

hello. how can i remove the link on the project section where the text turn to yellow when hover ? i dont want it to go the project page. tq

I cannot complete to install Factory Demo. Stops after 20%. I installed one by one, and it seems like ‘WP Setting’ is the issue. There’s no ‘Services’ and ‘Testimonials’. Please advise.

I have purchased Yellow Hats theme for my one client before one year, in theme WP Bakery page builder is under theme bundle but now i have received WP Bakery page builder update, When I am updating this page builder ask about licence.

hello, i can see on your Demo webpage and in my own website an issue about submenu using this home page http://7oroof.com/tfdemos/wp-yellow-hats/homepage-7-2/# with lef menu bar. nothing appears on the sub menu. Do you have a fix for that ?as well in my own website i do have the problm https://www.digiservices-normandie.fr/#

I have a notification for updates being available for Slider Revolution and WPBakery Page Builder. It wont update via plugin updates. How is this done?

Hi, my support has expired and I had already mentioned this before. However, the WP Bakery is no longer working with the WP update. How may I resolve this?

pre-purchase question: Will this theme work on Wordpress 5 and further updates? How much disk space it requires?

Hi, I need help, but I can’t login to Ticket Support via Envato. If I click forgot my password, I will not receive any new access data via email. what can I do? many greetings

Hi @nasrpac Thanks for using Yellow Hats. Kindly submit a ticket: https://7oroof.com/support/ and provide your email to send you the WPBakery Package.. Thank you, we look forward to serving you! Best Regards.

Hi, ‘Services’ and ‘Testimonials’ are not showing. I submit a ticket. Please reply as soon as you can. Thank you!

Are there any plans to update this theme for the latest versions of PHP and include more rescent upto date plugins. You last updates were over a year ago and nothing posted since. I don’t think i’d like to buy anything that hasn’t been looked at / maintained / updated in over a year. It’s a nice looking template with lots of posibilities… if only it was regularly updated and maintained !

Hi, I’m creating a store with WooCommerce. But I’m in trouble. The Shop page and the page for each product comes with its demo image in the title and I can’t change it. I’ve been using your theme for a few years now, I have two licenses and two websites. I’ve never had any problems with your theme but this time it’s giving me trouble. Image: http://7oroof.com/tfdemos/wp-yellow-hats-movers/wp-content/themes/wp-yellow-hats/assets/images/bg-page-title_product.jpg