Hi, everything was great until last update (Feb 15th) it changed the color scheme on mobile browsers and I can’t find where to change that. All my color schemes are perfectly fine because they do work fine on PC and laptop browsers. But mobile and tablets browsers put the original (green / purple) colors that don’t even exist. Do I have to pay for extended support? If I didn’t touch anything … I just clicked update. _

I bought this white rabbit theme yesterday , i try to install it correctly. while i want to use the whole layout of the templet. unfortunately it’s not working like it supposed to be?

Hi, Thank you for your interest in our theme! Please take my apologies for delayed reply, we do not work at weekends. All images are copyrighted to their respective owners. Images used in live preview are not included in the template. Our support team can send you image IDs after purchase in case you want to buy and use them on your website. Regards. Support Portfolio Website

Hi, interested in this theme. Love the Home 1 graphics. Will these be included as we would like to keep them in the website. Regards, Helen

Hello, when will you bring this theme to be compatible with Woocommerce 4.x.x and Wordpress 5.4 ? Thanks

Hi. The template is excellent. A question, where can I modify the text at the top of the page that says: WELCOME TO WHITE RABBIT ONLINE SHOP !?

I’m interested in this theme. Is there a fee that I can pay to have the theme installed? If so how long would that process take?

Hi! I love this theme. I am a web designer and I would like to purchase this for a client. As this is the first time I’m setting a e-commerce site, I need how shipping and Credit/Debit card payments works.

Hi, Are you planning to update the theme to work with the latest core plugins like woocommerce, wp bakery page builder, rev slider etc? Because now it is not working properly… I’m interested to purchase the theme but it’s not working with latest plugins… Thank in advance.

Hello, i have downloaded your theme from envato elements. Please resolve the mobile bug on products page: on iphone devices if i go in a category or a product page, the mobile menu doesnt see good. The menu voices are totally blank. I have resolved by creating the mobile menu with another plugin, but on mobile the e-commerce pages loads in too seconds (also 10). Please resolve. Regards

Hey, I have a question please can I buy the theme exactly how it is in the preview if not can I pay extra for you to design and for the installation to look exactly how it is in the preview. thanks

Good afternoon! I bought the white rabbit theme today. Please send me a link to the graphic elements that were used in the demo version. and I found another problem when trying to install data from the demo version. undefined Error load data from the file ‘http://demofiles.axiomthemes.com/whiterabbit/default/users.txt'. Please, try again! Error load data from the file ‘http://demofiles.axiomthemes.com/whiterabbit/default/theme_mods.txt'. Please, try again! Error load data from the file ‘http://demofiles.axiomthemes.com/whiterabbit/default/theme_options.txt'. Please, try again! Error load data from the file ‘http://demofiles.axiomthemes.com/whiterabbit/default/widgets.txt'. Please, try again! Error load data from the file ‘http://demofiles.axiomthemes.com/whiterabbit/default/ess_grid.json'. Please, try again! Error load data from the file ‘http://demofiles.axiomthemes.com/whiterabbit/default/revslider.txt'. Please, try again! Error load data from the file ‘http://demofiles.axiomthemes.com/whiterabbit/default/woocommerce.txt'. Please, try again! Error load data from the file ‘http://demofiles.axiomthemes.com/whiterabbit/default/uploads.txt'. Please, try again!

Hi, we have a problem on the website. After updating the theme, the menu at the top is no longer visible. the menu is clickable but the text is not visible

I love your theme, but have a few questions before I make a purchase. Could you please let me know if you have a subscribe to newsletter section, an option where it shows how many people just purchased particular product, and last but not least abandoned cart with login compatibility?

Wanted to know if the animated pictures (helicopter and blimp) for the Home1 template can be customized or if there are other options for the animations?

Is there any way to solve the core issues with this theme? Your ‘services’ and ‘posts’ do not load—I then turned off the AJAX loading and it brings up the page, but with: There has been a critical error on this website. Learn more about troubleshooting WordPress. Error code: Fatal error: Uncaught Error: Call to undefined function is_cart() in /home/sites/15a/9/9df296ed51/public_html/wp-content/themes/whiterabbit/templates/single-standard.php:85 Stack trace: #0 /home/sites/15a/9/9df296ed51/public_html/wp-content/themes/whiterabbit/fw/core/core.wp.php(1288): whiterabbit_template_single_standard_output(Array, Array) #1 /home/sites/15a/9/9df296ed51/public_html/wp-content/themes/whiterabbit/single.php(16): whiterabbit_show_post_layout(Array) #2 /home/sites/15a/9/9df296ed51/public_html/wp-includes/template-loader.php(106): include(’/home/sites/15a…’) #3 /home/sites/15a/9/9df296ed51/public_html/wp-blog-header.php(19): require_once(’/home/sites/15a…’) #4 /home/sites/15a/9/9df296ed51/public_html/index.php(17): require(’/home/sites/15a…’) #5 {main} thrown in /home/sites/15a/9/9df296ed51/public_html/wp-content/themes/whiterabbit/templates/single-standard.php on line 85

Hello, Bugs/suggestion posted by uses are resolved in your latest template files? Please advise as I’m suggesting your theme to my client. I see one issue to home/product page, once I clicked Add to cart that displaying product added to cart but once move to cart page displaying 0 product added, Reason? https://prnt.sc/w8w1v6 https://prnt.sc/w8w1hn

Also, I wonder if you have in admin panel option where I can see my inventory, sales, etc. Thank you!