How do we update Slider revolution after our support window has expired? I don’t feel we should need support to update a plugin that was included with purchase.

Hello, I have 2 Presalle questions: 1: The images are included on demo ? 2: If i want to import 100.000 products but i don’t have the atribute or all info that you have in demo product page it will be posible to add fewer fields on the product page ? Many regards

Hi, I would like to know if the plugin WOOF – WooCommerce Products Filter is included in the theme or if you have to buy the license in addition. Merci

Hi, i bought your theme, 15 days ago. my support account is blocked ? I have the following message This Ticksy account is Inactive. If you are the owner of the account and want to recover it, please contact Ticksy’s support department! Am I asking too many questions to the support? Is there a limited number of tickets to open?

I’m planning to purchase the theme but I see on mobile version is 1 column for product can you do it for mobile 2 columns?

​Hi – I tried updating to the latest version and the website crashed. Fatal error in header.php – how can we fix?

Hi there, WPML ready? If yes, will it find all custom fields including WOOF? Where is WOOF Pro by the way? I’ve downloaded the theme – I don’t see anything inside, only wpbakery folder

Hello, presale question. On a product that has options, is there a way to make the image change when the user selects an option such “color”? For example on the page for this product “STRONG HELMET” when I select “green” I want the images to be filtered to the green option. Is there a way for this?

Interesting, is there any way to create a page and display via shortcode all categories and subcategories but only for Audi I can’t really ask WOOF devs – I don’t have purchase code (comes with the theme) We can manipulate the entire filter… don’t see any “shortcodes” to display the same filter only with the car Audi… I think it’s possible, just don’t have a clue how to achieve it

hello, i have purchased the theme and i wanted to create 2 filters one for the shop and one for another page with different options how can i do this ? i can’t find in documentation anything about this

Hi, Please submit a support ticket here – https://stockware.ticksy.com and we’ll take a look. Maybe you not updated our theme’s plugin. Best regards

fuck me… 2 hours… still can’t install demo content jeeezuuuz… is it me, you or DigitalOcean? 1. Download theme from Themeforest – done 2. Install plugins – done 3. Tools > Install Demo Content – nothin T_T After I click nothing happens… just spins a bit and then empty exclamation mark https://pasteboard.co/p94cK0GZYhVS.jpg Hosting: 1. Digitalocean droplet > Litespeed > I saw in the docs it has some issues > didn’t work here 2. Digitalocean droplet > Apache > increased all php.ini settings to match unyson requirements for fuck sake … 2 fucking hours!!!

Hey there, I have an issue which causes a customer not to place an order. An error is shown, but no text is provided (https://gyazo.com/af04ca401dc78492aa153bc8b07a4512), so you don’t see what is wrong. When i check the devtools and the debug log I get these errors: [23-Dec-2021 07:10:57 UTC] PHP Notice: Trying to access array offset on value of type bool in /xxxxx/wp-content/plugins/motor-custom-types/inc/elementor/product-categories.php on line 206 [23-Dec-2021 07:11:01 UTC] PHP Notice: Trying to access array offset on value of type bool in /xxxxx/wp-content/themes/motor/inc/woocommerce.php on line 173 [23-Dec-2021 07:11:23 UTC] PHP Notice: Trying to access array offset on value of type bool in /xxxxx/wp-content/plugins/motor-custom-types/inc/elementor/product-categories.php on line 206 Failed to load resource: the server responded with a status of 403 () DevTools failed to load source map: Could not load content for xxxx/wp-content/themes/motor/js/maps/theia-sticky-sidebar.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE /?wc-ajax=checkout:1 /?wc-ajax=checkout

Hola, compre le tema hace varios años u nunca he podido colocar el Sidebar en el catalogo, simplemente no me sale ninguna opción para colocarlo