Hi I like Your theme and I am about to buy it, but i am worried that on mobile phones I cannot extend product photos. Can You fix it?

There is an issue with the WPBakery Page Builder plug-in that came with the Malmo theme. It does not show up within the pages and it will not allow us to update it (gives error message). We just made this purchase today. Please advise on how to get it activated.

Hello, how to change H1 to the H1 I set up. How to disable it? In my website shows me H1 as for example Please wait which is non-sense considering SEO. Thank you

On the page http://test.readyinc.com/TUE/ we have the slider which contains a video at the header, which we like. However, when you scroll down to the rest of the page (landing page) the page floats on top of the video (covering the video). We’d like for it to be a traditional scrolling down where the video doesn’t have to stay prominent—we don’t want the page to float over/hide the video, we want a natural scrolling experience. How do you turn off the function of the page floating over the video? Also at the very top left hand side, you can see the words “video player”. Why is that there? Another thought was to use the revolutionary slider to serve as a full width header a instead of using the theme’s slider; however it seems as though the theme will not allow the revolutionary slider to be full width and then scroll naturally so that the rest of the page can be seen. Ticket request number is request (127073)

Hello, I have installed qTranslate-X plugin and two errors appear: 497 & 288. I can switch off the error notifications but this wont help me to use the qTranslate-X as it doesnt work at all. This is the following website: www.archideal.eu – Please advice. Thank you in advance.

On your single portfolio pages, how much flexibility is there? Can the left or right column text just lock in place rather than constantly shifting down on scroll? Can you turn off the automated scrolling of the images? On the gallery versions, can the text be before the images or before and after?

Hi, I made a masonry, parallax list portfolio. Exactly like yours here : https://malmo.qodeinteractive.com/parallax-portfolio/ It doesen’t seem to be possible to arrange the portfolios in custom order? Is that correct?

Hello! I purchase de theme some hours ago and im learning how it works. How can i import the demo site to have demo content? i need to have some “Visual” References Thank you so much! the theme is amazing

Hello, I see Elated Options in Wordpress after I log in, but its totally blank from General-Import, there are no options/functions etc. Can you please advice me. Thank you

Hi there, When it comes to 3rd party plugins, you have to understand that we didn’t and couldn’t test all plugins out there with our themes. Of course, some compatibility issues might occur once in a while and there’s nothing we can do about that. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality. If you’re having issues with any other plugin you downloaded yourself, please refer to the author of the plugin or the team behind it. Thank you for understanding. You can try using Poedit, Polylang, WPML, Locotranslate for translating your theme. Support Elated Portfolio part of Qode Interactive Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello, I’m interested in buying this theme but i have one question, can i change any of the fonts using a local font installed in my computer?, i ask this because i have one font family that it’s not in google fonts and i dont know if its gonna work by this way. Thank you!

Hello, i’m evaluating to buy the Malmö theme, but first i want to be shure about the Wp Bakery page builder version in the bundle as later versions aren’t compatible with Wordpress 5.4.2 and the plugin doesn’t allow to edit pages (the building blocks don’t show). Thanks

Hi! The “vertical process” element works on desktop and laptop but it disappears when viewed on mobiles and tablets. Same with your DEMO. Is there a reason for this or can it be fixed? Thanks for your help.

Hello I’ve had the theme for a few years but today my websites gone off due to some fatal errors caused by the theme/WP update, has anyone else has this problem? I can’t work out how to fix

all of my pages elated title area backgrounds disappeared… https://www.mennaannaimisiin.fi/rakkaudella-rea/

Hello, We would like to use your theme for our physical products mailny. We would like to have there digital products, does your theme support digital download e-commerce?

The connection with Instagram failed, Elated Instagram Feed. I already cleaned the 3 database options: eltd_instagram_code, second with option_name: eltd_instgram_access_token and third with option_name: eltd_instagram_user_id. But when I reconnect to instagram it still says: {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”} Was there a change in the Instagram API? What can i do to solve this?

Hi, I’m interested in buying this theme, but have noticed it has not been updated for nearly an year. I am wondering if there are plans to keep updating it, add support to latest wordpress version, and continue to support the theme? Thanks!