I need some help, and I hope you don’t take for ever to answer cause I only have 1 day left of support. Given the fact that I haven’t bothered you at all or requested support for the past 6 months I hope you can help. I am trying to change the header to look more like this: https://globalshoppingcr.com/ but I am having the hardest time. Any help? I went to the support site but the tickets only list issues with WP, Woocommerce and Prestashop so I am just asking here. Please help! My site: https://comerzalia.net/ Regards,

Hi, I found a problems after updated your theme every versions. After updated the latest version that the menus and footer not showing. I already submit the ticket please help to check it. Thank you.

Hi, Do you have or can you provide PSD files for us to see how the site would look like with our branding before purchase? Thanks

Hello, I need to update a WPBakery Page Builder to version 5.5.1. Can you give it? Thank you, Thananit

After updated your theme that my theme broken again. The theme layout distorted. I requested support via your support system please help to fix this issue. Thank you.

How to updated the latest your theme without layout distorted? The layout distorted everytime when updated. I try to delete the old version and upload the new via FTP that layout distorted again. And try to switch to the child theme and switch back to the main theme still find a problem. Please advised. Thank you,

Hi, I have installed as per the instruction and also imported all the demo contents but somehow the mega main menu doesn’t seems to work. Could you please give some guidance on this?

Hi，I can’t find the demo files in the whole files. So I cannot see the home page. And where could I find the ticket. I bought the theme.

After updated the Version 1.1.3 that my theme broken. The theme option, logo, favicon and font setting lose. Now, I restore it back to Version: 1.0. I need updated it, how to fix this issue? Please advised. Thank you, Thananit

Theme is really good-looking, but sometimes is quite tricky. BUT then support appears. I've NEVER worked with so helpfull and professional support. It's fast, it's nice to communicate with, it's like a example of great support. Thanks!

Hello, I have installed the theme but it doesnt show me how to install a navigation menu for mobile. please help

Hi – unless I’m missing something here, I can’t see any Mega Menu option in the menu settings? I’m trying to replicate the live preview theme you have here!

hi thank you for a great theme. I got it installed as per instructions, but for some reason i dont have revolution slides included and getting an error please see: http://bocarattan.swsehosting.com/ https://www.awesomescreenshot.com/image/2755095/3e3fbc6cca3a7725168d77b8668c4e01 are the slides not included? or any suggestions on how to fix that pls

​hello! first of all , I do not want to sell the products on my website so , is it possible to eliminate somethings for me on the theme.For instance, The money, the logo of shopping car(basket), discount page. ? could you please answer me as soon as possible?​

The support is great. They have helped us a lot in solving little issues with the theme. Completely recommendable.

The theme needs to be re-licensed for silider and vusial plugin found in very nice lycan content. I buy the license and buy the license.

Hi, I have an issue, some of the products photos don’t charge in the catalog, when you click Load More, https://www.dropbox.com/s/5ghu58az62c6ysu/Sobella.jpeg?dl=0 you can check this error at https://sobella.ec/product-category/roses/ it’s more likely to occur using a cellphone or a tablet

Hi Andrewk777, Thank you very much for your feedback! Please import the slider in the “demo-content” folder. Go to Admin -> Slider Revolution -> Import Slider and choose the file. If you need further help, please open a ticket on our channel support https://themeftc.ticksy.com and follow it. Our technical support experts will help you asap. Yours Truly,

Hi, I’m trying to contact you to ask is if it’s ok to update some plugins but the support webpage isn’t available at the moment. How can I contact you? Thanks in advance.