Hi, anyone who can help me? the website does not load the videos, it remains in load all the time, thanks!

I am unable to install the updated plugins, Revolution Slider and WPBakery. Should I uninstall the older versions first? Your documentation does not mention this anywhere that I could find. Please add that note to your documentation if so, for others. The theme is beautiful, works well, but there is still some confusion. I am going to delete WPBakery, and hope that I can load the updated version and restore the site via your InsightCore update button.

Hello, My support has expired, but as I keep receiving notifications to say the item was upgraded, I just wanted to know if there was an easy way to update ? (Or does it means re-uploading all the files ?) Regards Lionel

I can confirm that by removing the old version of the theme included plugins, it becomes possible to update to the later versions, ie, for WPBakery, Revolution SLider, etc. BUT, THERE IS NO WAY to update Insight Core. You state that v 2.2 is now available. I have v. 1.7.7. SO, I cannot update the copyright, and column 1 of footer is uneditable, etc. I believe these issues will be fixed once I can update Insight Core plugin. BUT that plugin won’t update. Please fix your theme download? Thank you. This is urgent. NOTE: I can see today’s date for the InsightCore plugin, but it is the OLD version that was “updated” and not the new one. You may have a remote path that is calling the old version. Please triple check and fix, so I can update InsightCore and get the footer copyright and other items fixed. Thank you.

PRESALE : can I unlock a section say I have an upcoming film and I want to show investors. am i able to give them a login to preview that movie but hidden from regular viewers? thx

hi sirs, how to change the mobile logo size? it seems too small now, otherwise , i also want to change the title bacground color in black for mobile version because it can’t show the background image and show the grey color, thanks!

Hi, Really like the 9Studio theme, it looks great! I was just checking whether I needed to update the theme version. My installed theme in version 3.1.9., what is the current version number? I have added the Purchase Code on Insight Core as instructed on https://thememove.ticksy.com/article/13943/, but it does not update to any new version, so still at 3.1.9. I am wondering what I should do to update to the current version (whatever that is)? Thanks Richard

Hi there! Does this theme have an easy option to add a top bar for social icons and also for WPML icons for two languages? If not – is it easy to implement? FYI your other theme SmilePure is amazing thanks and was so easy to customize! J

Hello, This is the change-log for 3.0 version – our big update: 1. Added: WooCommerce 2. Added: 2 new homepages 3. Updated: Revolution Slider 5.4.7.4 4. Optimized the code Regards,TM

Hello, I have version 1.4 of the theme and version 5.08 of wordpress and I would like to update the theme 3.0 is this possible and how to do it? Thank you in advance. Quentin Etienne.

Sorry, bad news… Sorry to report: The update does NOT fix the footer logo (though it does allow the copyright to be edited at the very bottom). You changelog states that this is fixed, Note: I deinstalled theme, reinstalled latest. I deinstalled InsightCore, reinstalled it. I cleared cache, used private browser, cleared all, used dev tools. But there is no way to update the logo in the footer—any workarounds?

Hi, I’m facing an issue. I can’t add links to the video posts as the post format settings are not available. I tried everything but I can’t find any option to activate the post format settings.

Hi. This is Rajesh (Developer). we have purchased this ” 9Studio – Director Movie Photography & Filmmaker WordPress Theme” and installed in our domain http://www.nvizent.com/. But there is an issue with the fonts. I can see the errors in the console. Could you please help me out in this? Thank you