before i renew my support, i need to understand exactly what that includes. when i first purchased the theme, there were coding issues and you all tried to charge me to customize when it was faulty code. I am trying to update content and i am getting error again that are not related to my content. it is the coding. if i pay for support, will you all resolve code issues that i have not caused?

Hi, Why is it that my images are all coming out f*ck up on the products page! Is there some sort of sizing requirement for product images? If so what is the sizing?

Hello i purchased this theme however having issues with product images uploaded on the detail page when you click through. Why are they zoomed in? and displaying showing only 50% of the product as if the image is too big for the space /div. They are also distorted. Please help? I’ve tried different homepages but still have the same issue. Thanks

Hi. Is there a way i can contact besides the comment section. I am having a number of problems with the theme. I had an e-com specialist look through everything and he confirm the problems are not something I or he can fix and is an issue with the theme itself. The theme isn’t published bc it’s that bad! Is there an update? Product pages: there is a header blocking all of my product images…you can only see the very bottom of a product. My social buttons are turned on but do not display. The subtotal section text is out of format. My product thumbnails/detailed pics do not display. The product tabs options does not toggle on/off. Home page: The banner does not auto play. The banner arrows are not responsive. Newsletter: The option has been turned off but it still pop-up when you visit the site Again, I had a front end dev/e-com special log in and he confirmed these are theme bugs out of my control. I will need to give you log in info to take a look asap please! Thank you

Hi mate, We haven’t really understood your request. Please send your support request with some images, demo link or short video via email: [email protected]. And, Please send to us your admin accounts or invite us by email: [email protected]. We will support you quickly! Kind regards!

I got this theme from Envato Elements but after setting up I see an issue with product images cropping? Is there a simple way to fix this? Thanks

The theme is saying the following when i try to upload it: zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid” (Please fix this now or i am requesting a full refund)