Responded quickly and resolved a small issue without any questions. Super-friendly and follow-up was excellent. I am happy HAPPY!

I am attempting a fresh install and new site on my domain. The theme will not reconize my purchase code and my support has expired

PRECIOSO. Un tema muy visual, dinámico y limpio. Imágenes y contenido insuperable a un precio increíble. En cada pagina se recuerda los servicios y aporta información continuada al visitante de como contactar.

So far so good. They have been very quick to respond to questions and support was very helpful with a small glitch. Keep up the good work! :-)

Hello, we purchase a license for Item ID: 19213092 Item Title:Pool Services WordPress Theme + RTL and the license will not activate. We have sent several emails and have not recieved a response. Please advise.

Great work from technical staff to customise to my specifications. I have purchased a couple of their themes now.

Hello, you Can check our theme banner and also product compatibility. Theme comaptible with WP Bakary (old visual composer) and you can drag and drop element. But new importer has Eelementor version. Hope you understand. Thank you

This theme is extremely well done. Design quality is outstanding. Designers should be aware that this theme has dependencies on other plug-ins (I'm sure this was well explained but I missed this somehow when I purchased it). Small detail - recommend this very highly.

The theme design is really nice. The support staff are nice and prompt. Yet there are many, many blatant spelling errors, and I've come across a couple of coding issues that would not have happened if the theme was carefully reviewed. I understand that English is the second language of the designers yet it should not be that difficult to have an English person proof it. To me this is just sloppy work.

Hi Guys, I am working on this site – looks great but I am wondering where I go to edit the text in the footer. I went to Pool Options> Footer Settings and there was no option to edit the right and left text. Can you point me in the right direction? Cheers jim

Hi, I want to upgrade my 1.3.0 old version to the latest version but I noticed that it currently supports Elementor builder only and when installing it ask to active Elementor plugin listed as required. My site is built using WPBakery (comes with 1.3.0 ) is it still possible to upgrade without changing builder from WPBakery to Elementor and to rebuilt everything using Elementor? Thank you.

Hello, On the home page, when I hover over the “pool our services” section, the icon and sticker become white. What settings should be made so that the sticker does not become white as well?

Can’t instal to live. Please install a program that allows us to activate and deactivate licenses. I can’t install again and can’t get anyone to deactivate the license on an old development install – again I’ve sent 2 emails in the past 4 months and really need to be able to deactivate and reactivate across dev and live environment.

In your theme description you have mentioned that you have Visual Composer… when I installed the theme I can find this… please do let me know.. thank you..

Hi the website ive made for my customer is now not coming up on the front end im seeing php codes id like this to be looked at and sorting out please

algumas falhas, exemplo: o efeito no banner não funciona no meu site, apenas importei o exemplo. Efetuei diversas tentativas.

When I click “Import Demo Data” the Notice appears in the log file: https://drive.google.com/file/d/1Y0igKQ2HWgg58lj16qPJ9Da964JO51Mw/view?usp=sharing I don’t know if it’s a bug? and please help me how to fix it. Thank you so much.

It is while making the update that the site is destroyed !! I need an old version of the theme is urgent

The plugin which is used for editing the pages is WPBakery Visual Composer. I believe that updating the plugin to the latest version will resolve the issue in question. However, since the plugin is a premium one, in order for us to update it, you will have to provide us with the ZIP file regarding the latest version. You can download the ZIP file from the website where you originally bought the plugin, or if you got the plugin with the theme package, you will have to send us the ZIP file regarding the latest version of the theme. In that case, after the theme is updated, the update for WPBakery will become available. Please note that in case we need to update the theme, any customization made to your theme without the use of a child theme will be lost when re-installing or updating the theme. This will most likely result in your website not appearing the same. We suggest always utilizing a child theme when making theme modifications/customizations.