Documentation link is broken, import the template is not working, i hope they answer soon, and provide me a refund, don’t buy it!!

Hello, the template is very good, but it does not allow me to modify it through Elementor https://ibb.co/zGkVZBm

Second theme from you guys I downloaded today (Hoping the first was a fluke). But this one is also not working. I really would like a refund on both at this point. The Template Kits to download the demo data is not working which renders this theme worthless to use. I would not recomend FoxTheme themes to anyone. Lousy products and documentation.

waiting know more than two weeks for a reply…. someone here to hel?? on my homepage at the bottom, the mailing list is in the middle but the boy where you type the email and the subscribe button is not centered like in your theme preview. how can I fix that?

Hello! Thank you for reaching out to us. Since this is a presales only section, we recommend reaching out to our support team. You can do so from the link below Click Here To Get DJO – Night Club and DJ WordPress Theme Support. We look forward to helping you! Thank You, John from Fox Themes Support Team

Hello, The main page isn’t resizing well, I’ve already contact you trough the support page. But I don’t get a response..

We have not been able to get the Djo theme to work correctly since purchasing it in Sept, 2021, and have had multiple back and forth emails with John that resolved nothing, unfortunately. I and my team have tried to be patient, but I have four other WordPress sites and they were all able to be set up in an afternoon. Months later, we still cannot get this site to work correctly, either because this theme is poorly coded or overly complicated (or possibly a mix of both), and we have not been able to move forward with our business because of it. If it wasn’t for the pandemic slowing down our plans I would have had to dump it months ago. Now, after months of editing and trial-and-error to get the theme to work as it should, when we look to see what will happen if we try and switch themes to move away from Djo nothing matches up with any other WP theme and it looks like we’ll have to do a full tear down and start from scratch, which is disheartening. I agree with what I now see many others are saying here, and I would also request either immediate support (I already have two open tickets for this) that leads to a final resolution to our satisfaction of our outstanding problems this week, or a full refund for the cost of this theme and it’s “extended support” we purchased. Thank you.

Before I leave a 1 star review can you please come back to me on the support I requested on Monday, all I’ve had is an automated response

Hi, I have installed the theme and imported the demo data but it doesnt look as it suppose to, i have checked console and there are JS and CSS error with your theme. As i see, any of your fotx theme URLs are working well, so if this project is dead please refund.

I understand that you don’t include images. However, do you include icons? Also, I have a bunch of media loaded with ’?’ instead of an actual file. What are these?

Hi, I have installed the theme and imported the demo data but I am unable to Change Data. If I change the data, it update after 20 to 25 minutes.