Hey guys, love the look of this theme but I have a few questions for you. One problem I ran into in case it’s important—> I had to do the demo import 3 times because the thumbnails refused to import. After about 30 minutes, both times it stuck at 15% and 12%, I ended it and restarted it after that and in the advanced import editor I skipped that step since the steps before it worked fine. The import was done in seconds after I did this. My only option now is visual editor which isn’t great. 1. There is no builder that is working – All I see is short codes and a blank visual editor. exe.1 – https://parrish1.wpengine.com/wp-content/uploads/2021/09/Screen-Shot-2021-09-14-at-10.16.53-PM.png exe.2 – https://parrish1.wpengine.com/wp-content/uploads/2021/09/Screen-Shot-2021-09-14-at-10.17.04-PM.png (you have to use the logins demo & password to get past the browser ) 2. Is a Video Banner Possible?

I am facing some problem. 1,WPBackery working But every day changing role manage ( I enable all options. But another day that options not enabled. ) 2, Essential Grid Not working

I just bought the theme, very nice, but unfortunately I have to say that it is one of the most bugged themes I’ve ever used. The Visual Composer backend editor doesn’t works and I can’t find how to change phone number in header. A theme should simplify my work, not complicate it. I’m thinking about requesting my money back …

Hi! How to edit the links of the social items and remove the search item in mobile menù? I haven’t found anywhere how to do it … or am I not seeing it?

Hi, pre-sale question: Is the theme compatible with the last version of WordPress (5.7)? Thanks

Hello, Please submit a ticket in ‘PreSale Question’ tab at https://themerex.net/support/ – we’ll check if there is theme issue. This doesn’t require support renewal. Thank you in advance. Support Portfolio Website

im trying to post a support ticket but my purchase code it doesnt working…ill try everything to contact you

Hi! We would love to know how we can change the date on the home page upcoming events from dd/mm to mm/dd

Hi! great theme! we love it, one question: Will you guys update WPBakery in your repository? thanks!

Can you tell me what are the minimum requirements in the php.ini to configure or in general of your template to use, please

This is a fabulous theme. Installation was a breeze and it's extremely flexible, which meant I was able to tailor it for my client's particular needs in no time. The documentation is extensive and easy to follow, and my non-technical client is finding it easy to use and extend to other use cases he has. I'd recommend this product without hesitation.Also, I needed help with one small thing and they responded immediately with all the information I need to get the job done.

I have a big problem, I just bought it, I installed it but when I’m activating the plugins that the site requires it won’t let me, just like the “Theme Options” doesn’t work I get “There has been a critical error on this website. Please, check your site admin email inbox for instructions.”