Hi there, I like your them they are nice and modern looking. This is the 2nd theme I bought from you. I only have one question regarding a how to make a fixed menu - I’m trying so hard to find a way to make the menu fixed and not a dropdown. Like here http://bjorn.elated-themes.com/creative-studio-home/ I’ve gone to Appearance → Menus → navigate to desired menu item and then checked wide box but NOTHING CHANGES. Am I missing something? I’ve also checked Elated Options/ Header but can’t find any settings there to help, either. I can’t figure out what else to do. I’d appreciate your help on this. The only reason I bought the second theme was because my first theme, April, was removed by the author and wasn’t downloadable anymore (not to mention it stopped working properly) Thanks a lot

Hi, cannot import “freelancer-home” page to my wordpress. I’m getting info “oops cannot load…”. What should I do?

Hello, Thank you for using our theme! Please first make sure you raise the following server resources above the indicated minimum values: max_execution_time = 300 memory_limit = 128M upload_max_filesize = 128M post_max_size = 256M max_input_vars = 3000 You can do that by editing the php.ini file that you can find on your server or contact your hosting service to do this for you. Hope this helps! If there is anything else that we can help you with you could always submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you. Support Elated Portfolio part of Qode Interactive Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello, I have noticed that with your theme Category Description and Tile are not show. i have tried to change functions.php file with add_action and reade the code of Bjorn theme, but without any success. Could you help me and tell me the patch to show the two item on loop category? Thanks in advance

Hi, when importing demo content as per instruction provided with template Bjorn have not been loaded at all “Oops… – Slider with alias slider showcase not found”. Please support – as I would like to import a demo site exactly as it appears on our live demo.

Hi, I need a clarification since I had a serious problem updating your BJORN theme to the current version. After all the plugins were updated and then the wordpress was updated to version 5.3.2, everything went well, without problems. But when updating the THEME BORJN it was when a ‘fatal error’ happened and the web did not look at all giving these error lines: .. Fatal error: Uncaught Error: Call to undefined function bjorn_elated_add_meta_box() in /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-content/plugins/eltd-core/post-types/portfolio/admin/meta-boxes/portfolio-meta-boxes.php:31 Stack trace: #0 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(288): eltd_core_map_portfolio_meta(’’) #1 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #2 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-content/themes/bjorn/framework/admin/meta-boxes/eltd-meta-boxes-setup.php(17): do_action(‘bjorn_elated_me…’) #4 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(288): bjorn_elated_meta_boxes_map_after_setup_theme(’’) #5 /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, in /homepages/18/d359894857/htdocs/pivotemarketing.com/wp-content/plugins/eltd-core/post-types/portfolio/admin/meta-boxes/portfolio-meta-boxes.php on line 31 .. Is THEME BJORN incompatible with wordpress 5.3.2 ?? Or do you need some new specifications to work (new version of php, etc ..) What has happened when updating your THEME? I wait for your answer. Thank you very much in advance. Ana

Hello, I am a bit upset I had to pay for additional support to solve this issue, on top of that, when I go to submit a ticket it times out everytime. Please see this message from wordpress: It seems the theme is causing an issue. Would you mind contacting the theme authors and see if they can help with? This might be helpful to send them: /srv/htdocs/wp-content/themes/bjorn/framework/modules/woocommerce/shortcodes/product-info/product-info.php(175) This is the file and the line and it seems also the plugin ElatedCore is contributing, I believe it’s their plugin for the theme. In addition to this, I would like to know how to remove the category/info section from my shop page (see image attached). Once resolved, is it possible to be refunded for support. I find it odd I need to pay to resolve an issue that is not of my making. thanks

Hi there! I’m playing around with using the “Minimal” header type, but unfortunately when I scroll further down the page where/when the sticky header is triggered, while the logo appears just fine in the header, the burger menu to open the fullscreen menu is no where to be found in the header. I’ve even tried placing the “Elated Side Area Opener” widget in the “Sticky Header Widget Area” without success. Using the Minimal header type, how can I get that animated burger menu to appear in the sticky header? THANK YOU!

Hello there, I have purchased the theme and was looking for an option to upload custom fonts. Let me know if this is possible or not.

Beautiful minimal design with a lot of scope for customisation. Customer support has been excellent. Would definitely recommend.

Hello, we have noticed that only in our home page, in desktop, a blank space has appeared below footer. Could it be due to the mandatory wordpress 5.3 security update? Thanks in advance!

Hello! I’m finally starting to use it! Love functionality and design! Now I wonder – is it better to start without demo content on public version? And test on another with demo content? But I’ve noticed that changes are not working in demo, things are getting glitchy so maybe it’s better to always try to replicate manually all elements in public version of site?

Hi, I have to redo my website from scratch and reinstall this theme. I have been trying to import demo for 2 days and it just gets stuck at 40%. I’ve had this issue in the past, and following the steps you told me before, the issue is still not resolved. I don’t have the support anymore but this is a very frustrating issue that i really need help with. I would be grateful for your time. Thx

Hi, I meet this notification: “Sorry, there has been an error. File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini. Failed to import product_tag Art Failed to import product_tag Brend Failed to import product_tag Business Failed to import portfolio-tag Colorful Failed to import product_tag Creation Failed to import portfolio-tag Creativity Failed to import product_tag Creativity Failed to import portfolio-category Creativity Failed to import portfolio-tag Design Failed to import product_tag Design Failed to import portfolio-category Design Failed to import product_visibility exclude-from-catalog Failed to import product_visibility exclude-from-search Failed to import product_type external Failed to import product_visibility featured Failed to import product_type grouped Failed to import portfolio-tag Ideas” Please tell me how to resolve this. Thank you