Hello, I am having trouble finding the documentation that identifies the parent theme to load with the Cherie child theme I purchased. Is there an overview of the process somewhere to upload the Cherie child theme into WordPress?

Hello, Your theme is great! Is it compatible with the bookly plugin? Thank you,

​Hello, I bought your Theme Template (Cherie) to create a Wordpress site few months ago, and until now i had no problem with it. By the way, the Theme is very well and easy to use ! But yesterday, when I went to the website I created with this theme, I saw that there was a lot of displays problems, such as : - The Font was not the same - Some Icons was removed - Some Tilts and Texts in Bold wasn’t in Bold anymore - Some Color Effects disappeared too The whole website is completly “broken”. I know that some Updates of WordPress and Plugins can sometimes create some bugs and displays but i have no idea on the cause of the issue. Unfortunately, I dont have pictures of the website before the bugs. Would you please help me out on this issue ? Here’s the URL of the website : https://valerylacroix.fr Thank you so much, SaxoGuys

Maybe my question is silly but I have no experience in WP themes and Elementor.. I would like to get a main page similar to “Beauty Salon” demo, but i don’t need blocks like “Shop” and “Gift cards”, and want to rearrange the order of other blocks. Also i would like to add some custom block with additional text. Is it all possible to do? Additionally: For a website with multi languages handled by Polylang, where I will see the language switch, is it possible to change it’s position? Thank you in advance for some comment on this. I would like to buy this theme but i need to be sure first.

Hello, i have some problem with this theme. I can’t select features image for variation product. https://prnt.sc/1t3tcig Please can you help me with this problem ?

Hello! Thank you for getting in touch. Our theme is compatible with the plugin Booked but it’s not included in the theme. Unfortunately, there is no such license we could purchase to include and distribute this plugin with our theme. So you will need to purchase its license separately. This information is available on our product page and in the theme’s documentation. You can learn more about the plugin, its license and features here. For more information on how to use the plugin with our theme, please see the documentation section ‘13. Plugin Booked’. You can also submit a support ticket here https://firstsight.ticksy.com if you have any questions and need help setting up the theme or plugin. Thank you!

Where do i find the purchase code for the BOOKSY plugin or does it not come with the theme? i put my purchase code and doesnt work

Hi there we are very interested in your theme Cherie but had some detailed pre-sale questions as there are some elements from this website (https://en.drsturm.com/) we like and want to know if we can add them on your theme (there are three sites we are building one for hair care another for skincare and one for melanin skincare): 1.Does this theme use visual composer or elementor 2.Can we have a top level navigation bar above the logo (eg to add additional information that wont fit onto standard navigation bar) and a separate notification banner eg a black Friday sale or site wide discount codes without breaking the theme See for example this screenshot of top nav bar : https://snippyly.com/img/?q=DSmQ6sAGSU8480jOgRdu&EDIT=uoOeXcubBSjv1TeMduxj Sees screenshot of notification bar: https://snippyly.com/img/?q=LqWOTQJzMRoyB3wO9vOQ&EDIT=BeQyHMMzoLSNCzwuCFSK 3.We would also want to use auto play video backgrounds on some pages is this possible eg see this screen grab : https://snippyly.com/?q=m2HsxEJAs1tsPBWE0by5&EDIT=3yKulvp1VFIhfh03bD9P 4.We have some questions pertaining to the product page and want to know if we can do these things on the product pages of your theme: The screengrab and following questions marked on that page : https://snippyly.com/img/?q=HSxQUF5in2nFzpRVNJAN&EDIT=2w9Z0p0SpHCYJzSmaBEY A. We would want to include Klarna as payment option on product pages but we wanted to doublecheck that it can integrate seamlessly with the theme style and look clean not break it or look off or like an awkward add on See screenshot with arrows pointing to all elements mentioned above we are interested in: B. Can we add accordions with text image and video information as in the scree grab? C. We would also want to use videos in the product description pages to show demonstrations is this possible? D & E. When it comes to related products can we change the title from related products to something else and can we have the related products set up like in this screengrab where it shows as step 1- step 4 F. On the product page can we add further addition tabs eg maybe review tab, shipping tab, VIP Priority Club tab 5. Adding images of some of our team experts like skin care or scalp experts under some products and adding further information about the products , the expert or even contact information like in this screen grab: https://snippyly.com/img/?q=H3nJrQD0qGhLqTQdabMD&EDIT=UqunAhGxikERLS7q9zGC

Hi, the font type on my site is disappeared, even when the font Lato is set in the Customize option. Can you see whats wrong? https://beautyinbalance.dk/

Hello, do you have a complete translation of this theme in French? What is the list of plugins offered with this theme? Thank you

Hello I recently purchased this theme~ I have noticed some strange behaviors on Safari. The parallax image on several of the pages, namely the service menu for the massage demo and I think the team page for the beauty demo, seems to glitch out when scrolling. Also, when navigating back from a blog entry to a category page, the page remains blank (or with the loading logo), as opposed to showing the entries for the category. I’ve seen this on your demo website as well as my local installation. Is this something you could please look into? If it helps, I’m on a Mac, running macOS 11.5.2, and Safari 14.1.2. Thank you~

​Hello, I have a problem, as soon as you enter the site, both on your mobile and on the desktop, the header that includes the logo and menu does not appear. Only when I scroll down does this part appear. Need urgent help here. I think it’s after the last update but not sure. Sometimes it does cost but most of the time it does not Attaches videos:​​ https://recordit.co/V9HGCJi4QQ https://recordit.co/clVxiLGHCY thank you! ​​​

Hi, Sorry my support has ended – beautiful theme – I just noticed that the tooltip in your theme for the admin isn’t standard with the Booked plugin. Is this true? Can you point me in the right direction of where I can find that function that you created?? It’s definitely a function that should be standard for booked… Please help! Thansk so much in advanced. ZCD

Hello, I´m trying to translate footer in courses (here is screenshot https://prnt.sc/1v9mosg ) but I cant find out where I can do it. Thank you

Hi i imported one of the demos, but i liked to remove the button on the first row. How can i do that ?

Hello, I’m getting a Reason: 503 – Service Unavailable. when I attempt to install the demo and I also had to manually installed two of the plugins. Is this known problem temporary?

Bonjour, j’ arrive pas à changer le logo malgré que je le modifie dans les paramètres du thème il reste inchangé