Pre purchase question: Hi! Has this theme the option of having single projects as password protected? I’m looking for a theme that allows for this, as I encountered already quite a few other themes that only allow for pages and post to be password protected. If yours allows portfolio as well, I am buying your theme Thanks!

Is it possible to add video instead of a photo to the 3 column style 2 portfolio, which is the pop up portfolio?

I followed your documentation to get the demo import and it is not allowing me to get the demo import. “It says Can’t find your license? Try to click on “Refresh Data” button.” I even followed the addition support on how to manually update it and it still did not upload.

HI I am using AWB (Advanced Wordpress Background) for background videos on the site, along with a plugin which plays audio “continuously” when changing to another page. There is however a delay when changing pages in the audio – is it possible to load the site with Ajax so that there is no longer a delay in the audio playing ?

Hi _nK, could you please tell me how can I update the WPBakery plugin? Or do I have to buy a separate license for it? Thanks!

I cannot import the demo content anymore, error message: “Demos can only be imported in activated theme. Please visit the Dashboard page and activate the theme.” Any ideas? Thanks.

Could somebody give me a hand, please? I’ve bought the Piroll Theme here at Theme Forest, but when I try to activate my license at Wordpress Dashboard, the button redirects me to NKDev’s website and my license is not showing up there. Any ideas, please please? Thank you a lot <3

Will this theme work with WordPress 5.1? I purchased this for one of my clients and we are nervous about updating to version 5.1 for fear the theme will no longer function properly.

Hi. In the next Visual Portfolio update will be changed count control to input, where you can put any number.

Hi, I have a problem. I have more than 50 items registered in the portfolio page and I need everyone to appear. Now only 50. How can I do it? Thanks

I’m using the Piroll WP theme and keep getting an alert that nK Themes Helper has an update. When I click “view version 1.7.3 details”, an error box pops up that says “Plugin not found.” This has been like this for at least a few months. Is there a fix coming for this?

hello, I buy the item and download. However, when I try to install the theme. It always pop-up “try again” after uploading 100% of piroll.rar file. Could you please advise how to fix? Thanks

Since the theme isn’t updated frequently, and since constantly asking for an updated plugin is a pain, I bought my own copy of the Advanced Custom Fields Pro. This way I can update the plugin when new versions are released. (Expired plugins are a huge security issue!) A new version of the ACF plugin just came out though, and when I try to update it, something in the theme blocks the update. I think it may be part of the nk-themes-helper plugin (in class-plugins-updater.php). Is there a setting I can change somewhere to get the theme to recognize my purchased version of the ACF plugin? The WP dashboard won’t let me change the license key. Thanks in advance for your help!

I purchased your theme and my support has expired. However, the blog post grid on your theme is no longer working properly on my website. Before I purchase extended support, I want to know if you will be able to fix this issue. Can we please talk privately and I can send you my website URL? I tried submitting a ticket through (https://nk.ticksy.com/) but it wont let me. Please advise.

I updated the theme but the Piroll Shortcodes plugin won’t activate. I only get the options: Delete or Update Required. I update the plugin from 1.0.0 to 1.0.1 but it won’t stick. Each time it reverts back to 1.0.0 and it won’t let me activate the plugin. Please help!

Hello nK, can you tell me am I able to change the menu style on my Piroll theme? I would like to use this mega dropdown style – https://codyhouse.co/gem/mega-dropdown My website – https://nodsi.com By the way, I’m using the theme and it’s awesome. Keep up the good work. Many thanks, Shone

Since the WP 5.5 update I’m having an issue with the Fade portfolio layout. The text in the rollovers is behaving inconsistently. Even when I choose to display the type at the top of each image, it centers the text vertically and horizontally (instead of in the upper left like it was before the update). This is consistent in Safari, Firefox and Chrome on a Mac. On a PC, it does stranger things. The text appears centered (vertically and horizontally) when initially rolled over. But once more images in the grid load, if I roll over an image that has already been rolled over, the text gets crammed into a skinny vertical box and rewraps. So instead of a title reading as TITLE, it reads… T I T L E Note: All plugins and the theme are up to date. Is there a way to fix this? It’s a big problem. Thanks!

I’m thinking about buying your theme. A question popped up in my head though which is essential for me aka the person I’m building a Wordpress for: Is it possible e.g. with the Video Home starting page to have a Video there that starts playing immediately, with an image that shows while the video is loading? Similarly this would be an amazing option for project pages, too. Looking forward to your feedback!

Is there a way to get category to show up when hover tiles using nk_portfolio? Only shows title currently