Hi, if I scan a qr-code it says “Valid” – OK. If I scan the same ticket a second time it says again “Valid”. Is there a function to DECLINE a ticket, if it already has been scanned for the first time ? – so I can see “INVALID” instead of “Valid” again ?

​Hi we have realised that at some point randomly the theme deletes all content files when we try to update an event. We have changed hosting provider and deleted all irrelevant plugins but still the issue occurs every now and then. Please advice how to solve it as is EXTREMELY CRITICAL. Even though it is definitely a theme bug we are happy to get charged for you investigating and solving the issue. Should we extend the support plan? Thanks for your time and understanding.

Hi, I’m trying to add to cart and checkout, but I’m having issues with the page. It’s always saying cart and checkout empty with coupon of D10. Do you have any shortcodes that can be placed in a new page to fix this, or how do i go about it. Thank you

First use is search banner... Full of bugs in translations, in options checked that has no effects...

I want to use the ‘boxed layout’ but want everything to be max. 1600px instead of 1170px wide. I found the snippet to change in the css file, but unfortunately the container inside (the one with the content) doesn’t change with it. So where can I change the width of the boxed layout?

Hi, is it possible to give some users the right to add an event in frontend ? I could imagine to add a paid usergroup and if user subscribes he can publish an add in frontend. Thanks

It tastes bad, - but the ticket management plugin (which is integrated with the theme) is not translatable, it lacks the .pot, - On the other hand, with an earlier version of wp-rocket gives multiple problems - Another flaw is that, when searching, it shows results of orders, tickets, etc., that should not come out.excuse me, but if this is fixed, it's a 5 stars theme

Hi, I actually have the MeUp theme on one of my websites, however looking for one that is not necessarily a “marketplace”. Will this theme allow me to have different types of events at different venues but only me as a vendor? Similar to Eventbrite but exclusive to one vendor.

Hello! Instead of having an event say “Get Tickets” on the events overview page, I need to have it say “view details” – where can I change this? Been looking for a while. As a whole, great theme! Thank you!

Hello, i have three pre-sales questions, 1)is the draft compatible with wpml? 2) is it compatible with elementor? and up which php version is compatible without problems? Thanks

Hi, I’m considering buying either this theme or meUp. Apart from the theme, will I have to separately also buy any other plugin for booking management like WooCommerce Bookings? Or free version of WooCommerce will work?

[Pre-sale] Hi, there is no vendor demo account and no possibility to register on your demo website. On Em4U, what about some features present on MeUp (your other theme on Themeforest) : recurring events setting, possibility to book a seat (auto or user choice (on category or map)). If recurring events ok, are the future dates displayed on the event details page ? Best and happy new year !

The support is amazing! Great program easy to use and if you get hung up. These people actually respond to emails and promptly follow up.

II am looking to purchase tis theme, does it work with events tickets plus, event tickets and events calendar please?

Template installed, images and settings imported but the header image is not showing on my website, just blank. any advice?

Hello, before I purchase the theme I have a quick question. Can the “Book Now” button redirect to external URL’s instead of the cart?

Although I like the theme but the best part is the dedication of the author/support person. I experienced some issues in the websites and theme features and as soon as I asked for the support, the author extended his welcome to support me instantaneously. He even shared his Skype to get in touch personally and was in constant contact with me to support me in the installation, updates and working on my website. I also appreciate the actions he took within 2 days to update his theme. I found a very important thing that could improve his theme and asked the author to update that feature and he did it within 2 days making my work easier and helped him to improve his product as well.I recommend everyone who wants to purchase this theme, can go ahead and need not to worry about the support.Thanks Sagar Singhal