Hi could you also attach some error of your screen shots because it working fine, it probably some misunderstanding of tutorial. Thanks

Hi there I just purchased this template and I followed your instructions using noticed stampready and uncheck the “USE NEW EDITOR” but still not able to load the template can you help me out

Hi there. I’ve purchased the templates, however, we are unable to export this from Stampready as we’re not on a subscription with them. Your documentation states ‘One off payment. You pay for what you need. Just one off payment no subscription needed to use the template’ and also ‘after that you may have to attach the HTML file of deluxe email template > Do some necessary adjusement > Export’ However what you fail to mention is that you have to subscribe to a Stampready subscription which is over $100 to be able to use the newsletter in the way you describe, and showcase it in all of your demos via Themeforest. This is very misleading and should be made clear to everyone. I would like a response with regards to getting a refund on this purchase.

Hello, i bought the theme, but when i import i get the message monkey rewards and i doesnt let me change anything.

Hi, I’ve been trying to reach out by email and through the support contact form with some questions about this template. Could you please get back to me? Thank you!

Hi there, I sent an enquiry through the contact form over a week ago but haven’t received a response. Can you provide an email address so I can send direct? Thanks

It took the developer 3 weeks to get back to me about some questions I had before purchase so I ended up purchasing these templates. This templates are not as easy to use as described. You can import everything on MalChimp but you can’t edit anything. In order to edit in Stamp Ready, you need a subscription to download the template ad them upload it to MailChimp. I requested a refund.

Hi I bought the theme but add the modules all the time in Mailchimp is far from a quick and easy solution as advertised. Is there any easy solution?

you recommened stampready to edit and export. I want to know how we can export without buying subcription from stampready. Many thanks

Does this template has an Editor were I can customize the template to then upload it to Mailchimp. Is there any video or Editor Demo site to check. Thank you!

Hi, I have a problem with this template in mailchimp. It doesn’t allow me to insert photo when I choose heading with background image. Can you help us how to do it? I have already contacted you this week, we would need it as soon as possible. Thank you.

Hi, I’m currently using Mailster and I’m interested in purchasing your template. I was wondering if it is easy to customise all the colours to fit my brand as your theme is mostly black and white?

The templates are great, but after I purchased I looked at these comments from months ago and it’s clear that it’s not as simple as it looks to import and run with Mailchimp. After I purchased I was happy how easy it was to import initially, but apparently you can’t just switch a few images/text and send. I really don’t like the stampready UI, so having to edit there and import into Mailchimp, THEN add the modules in Mailchimp is far from a quick and easy solution as advertised. Also, demo 8 doesn’t even import in stampready at all. It took me an hour of trying to upload and nothing happening to figure out that one probably isn’t even compatible. If I knew this before, I probably would’ve went with another template even though this one has the best design imo. I’ll be requesting a refund.

The quality of my image degrades once using your template and replacing the image with stamp ready. How can I keep the quality of my jpgs? Also I can’t change the color of the footer of your Deluxe mail template. It’s gray and I need it to be white. Please help, I need to send out an email blast tomorrow morning. Also how do I attache a screen shot? Thanks.

Hi ! I have buy this set He is perfect, but I can’t get rid of the blocks on mailchimp! With Stampready, all is ok, but my my subscription and my settings are on mailchimp. I have send an email but It’s really urgently I have loaded all the templates again on mailchimp, the problem does not come from there. Thank you

Hello, I have reached out to the provided email after having many issues with your templates and have yet to get a response. Can you please check your messages as I have been working on just one template for almost a month now due to there being continuous issues.

Hello, i wrote an email refering to a “responsive image order problem” – do i get an answer?! Thank you in advance!!! (Emanuel)