Not Able to set Slider Theme & masonry post styles, Tried to take help from support cell, but they worsened my problem by not providing me with proper steps, thus ended up wasting my 3-4 hours in trying to again configure menus & posts.

THE WORST THEME I EVER BOUGHT. It is asked to give one reason for rating this theme but I have many. Worst Customer Support- No responses from the so-called authors, not willing to support even for the bugs and issues that are part of the theme features itself. The theme itself has very limited scope for customization unless you hard code it. I have literally created a website based on this theme with only custom css and code as it does not provide much tools for backend customization and is not at all flexible to use. The best part is the demo content does not gets uploaded and only shows a blank screen. I wrote about this to the author several times but got no response till date. Please dont buy this theme. You are only inviting trouble with absolutely no support team to count on.

SUPER hard to use and customize. Every time i need to figure out a small detail about my blog i need to contact support and instead of guiding me or providing any tutorials or hints, they request login info to do it themselves which may take hours or days. As a busy person with a very eventful life, I do not have time to wait these amounts of time. I like to figure things out on my own time and own devices with a little direction. I stressed that I wanted a refund and the team just stated that this had nothing to do with the theme, and never responded to the fact that their paying customer was dissatisfied. When i spend my hard earned money I expect quality service and product and when I ask for a refund because the product isn't up to par, i expect a refund.