Question about Compatibility Visual Composer on some themes. How do I interpret the compatibility of Visual Composer when it says 5.1.x while Visual Composer is now on version 35.0. Thanks for your feedback! Sebastian

I bought this theme based on the positive comments about support. However, I have been working on only 2 pages for weeks and support has been awful. It takes several back-and-forth e-mails and my questions still do not get answered, they make design changes outside the scope of the ticket request without approval, response time for some tickets has taken 3 days. The team member function is buggy, elementor is used in some places and WPBakery in others, elements from pages they display in the demo cannot be used on all pages. The back-end is very choppy and inconsistent. The load time for 2 static pages is 1990’s dial-up, now the site won’t even load on mobile devices. I haven’t even uploaded products or built out the membership, this has all been over 2 STATIC PAGES!

Good evening how can I translate this key? We are trying to translate the theme with the Loco but without any success. Could you kindly help us? http://prnt.sc/11rj7b6

Hello there I updated wordpress to 5.7.1 The website has the following problems https://youtu.be/hPZDRPVz1qg But my warranty time has exceeded Can you please help

Hi. I am having an issue with the swipebox also. I tried following your instructions to someone else to go to a github link, but it is a 404 link now. The website is” www.thewinestation.com

I can’t edit the mobile menu, changed everything but I struggle to change the mobile menu, it’s still showing me the normal menu bar.

I’ve just created ticket on https://themeftc.ticksy.com/ I do it step by step follow your installation guide but my site now is empty and miss all feature. Please check ticket #2614402 soon and reply me how to fix. My boss goes mad .

The theme works great and is complete. The assistance service is quick and kind. We are very happy with the purchase. Recommended.

Hi there, We do apologize for the inconvenience! There is an issue with the installable theme. We already fixed and updated it in the latest theme version 1.2.0. See the changelog for more details. Regarding to your ticket, we have replied it. Please follow it. Thank you, ThemeFTC

error on update If I update yout wibar theme I get this error AH01071: Got error ‘PHP message: PHP Parse error: syntax error, unexpected ‘if’ (T_IF), expecting function (T_FUNCTION) or const (T_CONST) in /var/www/vhosts/domain.xom/httpdocs/wp-content/themes/wibar/admin/theme_options.php on line 51’, referer: https://domain.xom/wp-admin/plugins.php?plugin_status=upgrade In doesn’t hang on my installation it’s a big issue.