Greetings, I've been looking for a theme that supports 360 Display for my products where I prepare my products and shoot them for a round of 360 photos then upload them to my shopify website. So, instead of registering or buying the license of an app there, I've been checking around for a theme that supports this feature. - I want to know somethings before I buy your theme & start using it: - Does this theme support the 360 display feature properly? - I couldn’t find a 360 preview on any of the DEMOs, could you please provide a link to see it live & working? - Up to what quality of the 360 photos does the theme support? - How many 360s can I have online on my website at the same time? - How many 360 display can I have PER PRODUCT? - If I want to make a 360 of a product, do I have to upload the compiled file of the photos to the theme or should I upload all 360 photos to a tool on the theme to create it there? - If I face any problems with the 360 display feature, will you fix it? - Why is your theme not updated since June 2019? Please let me know because I’m checking themes to find the most suitable one for my store before I buy. Thank you.

I would like to request a refund, this theme is absolutely terrible it’s slow and extremely hard to customise.

Hi, can you please advise how i can move the location of the buttons on the slides on home page? thank you

Can you answer for my email, already waiting 1 month to resolve problem with theme still to information.

I’m considering purchasing one of your Shopify themes but wanted to ask some questions about your company and policies first: 1. Do you provide support for your themes? 2. How do you provide support for your themes? 3. What are your support hours? 4. How long does it take your support team to respond to messages? 5. Do you support customizations to my them? Is there a limit? 6. Can I see sample shops using your themes? 7. Do you offer refunds or exchanges? 8. Are theme updates included? For how long? 9. How often are theme updates rolled out? Do you offer a theme updater app or upgrade assistance? I look forward to hearing back from you!

hi, i have problem with the theme. when you add more qty en the product page, this plus a wrong price (change the price), and cant back to 1 unit. other thing is: i cant desactive the multilanguage, i need only the spanish, and the flag of spanich dont show. the site is: 1upstore.cl Thanks!

Hi, I downloaded the theme and uploaded it and now get the following error: zip does not contain a valid theme: missing template “layout/theme.liquid” How can we solve it? Kind regards

Do you offer adjustments to the product pages? My specific request is in the product page > Color Swatches. I have a product with over 20 variations and the swatches doesn’t do a line break. It continues in 1 line.

How can I edit your template for my needs, I know HTML and CSS, can I edit HTML templates? Or do I need more knowledge

Hi Team, We are looking to purchase the theme but before that we want to know does the theme support multi vendor and does each vendor has its separate login?

I love the theme. I have been working on the theme with the EngoTheme team and i have been very satisfied. Always helping us with our requests as soon as they read the message. The theme is very consistent and has many features. I personally love it. I recommend this theme and the team's services.Thank you very much EngoTheme

hi i have some problem about theme. when i want to add something its not work. for example, when i want to change theme home 1 to home 3, its not work. i want to just cahnge the theme. pls help about it

Hi, I bought the E-come theme for shopify. And I wondering how can i fix the auto riview’s star. I use RYVIU app. I made auto riview in the product page but its not working title star and main product of cllections page. Its really important for my web page. Plz let me know. Thank you so much.

Hi mate, 1) Of course! We are here and ready to assist you quickly! 2) Please send your support request with some images, demo link and short video via: [email protected] We will check it for you quickly! 3) Whenever you need, send support requests via [email protected] We will check it for you quickly! 4) It depends on your support request. Usually right away or within 1 business day. 5) Of course! We provide customized service on request. Without limits. It depends on your request! 6) Here are a few stores that use E-come: https://www.sensha.com.au/ https://shamystores.com/ https://sumanatural.com/ 7) You can see: https://themeforest.net/page/customer_refund_policy Of course! Any latest updates are included! There is not any fixed time to update the theme. It depends on customer feedback! 9) We collect feedback from our customers and will schedule updates as needed. You can update the theme following the instructions from us. It takes less than 1 minute. Kind regards!

Hi, I just bought the template but I don’t know how the “All departments” menu works. How can I add menu sections to it?

Do you have any videos more information on setting up menus correctly i want am trying to real the guide but it’s not helpful it just shows options