My first contact with the support team was for requesting a test page that I could design to see if the theme was compatible with my content. This was not only granted, but assisted as I wrote an email and got help in less than five minutes. Wow.After trying the theme out, I had a list of 20+ custom changes I needed and chatted them up. They spend an hour just going through everything one by one and in the end assured me everything technically possible (with the exception of two minor adjustments) would be taken care ofSo I purchased the licence, set up a new blog, re-implemented my old content and an hour later I was back in chat. Every single change I wanted was implemented while they asked me to confirm changes, made smaller adjustments on the fly and didn't dread any additional changes, reverses etc. until everything was exactly like I wanted it, even when I changed my mind a couple of times.But not only that. When I had issues on my end and one or two questions unrelated to the theme, but related to wordpress, they even did some research on those and got in touch with me the next day. Overall they invested about 7+ hours in supporting me.This is absolutely outstanding support. They went the distance and then went even further until everything up to tiny details was to my full satisfaction. I never had such a customer support experience before and was blown away.The theme itself is good looking with some special touches here and there. While some options (e.g. extensive font settings etc.) are missing from the customizer, the support has you covered and they plan to integrate new settings in future updates.They also thanked me on multiple occasions for small issues I had discovered and promised fixes in future updates.And on top of that customer support, this theme is really inexpensive... So, what are you waiting for?

I am blown away by the customer support. I am very new to WordPress and they spent a lot of time answering my questions and also helped me customize the theme exactly how I wanted. The theme is very versatile, looks very modern and streamlined, and is easy to customize. I would highly recommend purchasing Ebigale for your next project.

I reviewed more themes than I can count before finally, happily finding Ebigale. It's up-to-date technically, and has a wonderfully clean and versatile look with tons of customization options. The deeper I've dug in, the more impressed I've been. Best of all has been the very gracious tech support. They've been super helpful when I've wanted to set things up in a slightly non-standard way. Thank you!

Outstanding Theme. Specially Their Support is Speechless. They are Very Nice Hearted People & Always Ready to Help Everyone. They Nature, Specially i Loved. I Truly Love All of them. This Theme is Awesome. HIGHLY RECOMMENDED. I WILL RECOMMEND EVERYONE TO USE THIS THEME.Thanks, Yaman Singhania Business Person https://www.facebook.com/YSinghania500

Although the main reason for the 5-star rating is the Customer Care, at first look of the design and flexibility of Ebigale was neat like a well-groomed-smart-still-witty person, and that's just what I've purchased for my website.Hands down, Webicon's help by real-time chatting was absolutely above the 5th star. Thank you so much!!

I like the theme from start and uploaded it to my personal blog. After looking through all the options I tried to edit some css for the blog to personalize it.With my little knowledge of coding I couldn't get it done. I hesitated at first but then contacted the customer support. The support was awesome and they helped me within 24 hours. They responded quickly to my questions and helped me through every step of the coding. For new questions I could always email them and again they helped me quick.For this price it's a very nice-looking extensive theme with a awesome support. Thanks for making this and being so nice!

Madalin was really fast in providing support for all my demands. He understood every time what I asked of him without the need of additional clarifications. The theme is easy to use and looks awesome.

This is a really great, modern and flexible design theme. Really extenuates your artwork and I've had to customise much less than I expected as it's simplicity of style works so well. Also, when I have gone to them with various queries, the support has been not only quick, but really helpful (and patient!).

I just bought this beautiful theme a couple hours ago and not only do I LOVE the design, but I am also beyond impressed with the customer support I've received! I've had a few questions in setting up the theme and customizing it to my liking, and the online chat support has been AMAZING. Definitely a 5 star rating! :)

I originally rated this a 4* due to a mobile menu that was sub-par. They fixed it right away, and now it's perfect. I love this theme, it's beautiful and user friendly. Great customer service s well.

Clean and simple theme (to setup I mean), many options to customize it and very easy to do so! That was my first time and got no major problems setting it up. Plus, the support is easily available and very reactive :)

I really like this theme. It has a beautiful look. But I'm having an issue with the theme and cannot for the life of me get in touch with support. I've gone through the Webicon themes to submit a ticket. I submitted a ticket. No response. I tried checking the status of the ticket but when I tried to login to the portal, was told I didn't have access. Tried making an account, but email already taken (and yet also told I can reset my password because I don't have authorization). I've also emailed the customer support email and nothing. I am making a website for my friend and CANNOT give this to her to use without this issue fixed. If someone actually contacts me (I PAID for the 12 months of additional support), I'd be inclined to change my review. Really frustrating.

The customer support is outstanding! I had a couple of issues that I was hesitant to ask but the support were very nice and helpful. The response was fast, as if they were just in the next room and not on the other side of the world. There's a lot of options for customization and I'm looking forward to using this theme!

I already wrote a review a few days ago but I feel like I didn't give enough praise to Ebigale and the support staff.I cannot say thank you enough times to the support staff for answering my meticulous questions and always having a code to fix whatever tiny detail I wanted on my website. It's without a doubt the best customer support team I've encountered in a very long time! They truly go above and beyond to make customers 100% happy with the theme and even better, they do it with kindness!I am extremely happy with my purchase and the way Ebigale has transformed my website into a clean, modern, beautiful site. Thanks to the customizable features and the highly skilled support team, I finally found a theme I will stick with for years to come. Don't look any further, this is the perfect theme!!! 10/10.

I love the Ebigale theme! This review is gonna sound fake ... sorry. This theme is one of the best I have ever used. First, the design is so clean and modern. Just as good as the design is the setup wizard that installs the suggested plugins, then loads up the demo content - any of the 8 different custom theme styles. This is SO easy it is ridiculous. I wasted $22 a few weeks back on another theme and it was cheap looking compared to Ebigale. The extra $7 was a freakin' bargain to get this theme up and running. This theme was worth every penny.

I had a specific request to have a static page and still have the slider and about me section. They helped me very well with some custom coding. Great support team!