The team at designthemes are very responsive and helped/ fixed my issue with importing the demo theme promptly. They were friendly and knew how to fix the issue immediately.

Hello, on the top menu I have the social icons and a button for ‘book online’. How can I remove this?

Which plugin does it use for bookings? is it connected to WooCommerce (eg. booking with payment)? where are the WooCommerce pages on the demo?

In version from 29 January 21 (and in currrent online preview) there are 2 major bugs with Mozilla Firefox. First is that every few times the loader icon doesnt disapear and page is stuck forever, in other cases it takes 10+ sec to load. Second one is that the testimonial part is displayed incorrectly (all at once).

Hi. I bought this theme one year ago and I have found some bugs that aren’t yet fixed: a) 7 months ago I reported in this link: https://themessupport.com/forums/topic/header-and-blog-issues/ in point 3 of the first reply, that the header disappears in month calendar page of The Events Calendar plugin although you claimed in the item selling page that: Managing events by day, week, month or list is a breeze in Accu theme. Since it’s fully compatible with the Event Calendar plugin. So that you can create your events in an attractive look. b) 2 months ago I reported in this link: https://themessupport.com/forums/topic/incompatibility-with-updated-contact-form-7/ that your theme is not compatible with the new version of Contact Form 7. Please, I have patiently waited for an update with these fixes. 5 months ago I renew the extended support. I want to renew it again, but I need faster solutions if I pay for these services in order to work on my web because I am stuck with these bugs. Kind regards.

Hello, I’m going mad. I ‘m trying to change the image of the second block in the Home page of demo content. The image is on the right of tile “Frequently Asked Questions”. this is the file https://dev.monicarussi.it/wp-content/uploads/2018/07/Parallax-img.png.please How I can change this image? Thanks

How to remove book online button near main menu? I tried going into Admin Panel > Header > Edit Header but “Header” redirects me to “Customize” on the front and I can’t edit the header

Hi., Our theme supports both Elementor Plugin as well as WpBakery Page builder plugin. You can use Elementor Page builder in new pages, posts that you are going to use or create. We have built the theme only with WpBakery plugin. The Elementor page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Only our default page builder will work with dummy pages created with Import Option. Thank you, we look forward to helping you!

Hi! It seems that the new Kirki Customizer Framework breaks my site, as you can see in these screenshots: https://prnt.sc/26wjsyw https://prnt.sc/26wjt5p With the previous version 3.1.9 everything works fine. I have already talked with Kirki developers and they told me that is a theme incompatibility issue and strongly recommend fixing it because is not a good idea to work with and deprecated plugin version. I have already sent my credentials again via @message.

I am rating this 5* for a number of reasons. 1- Quality of the theme 2- Support for the themeBeen great to use and highly recommend. Good flexibility with this theme and easy to set up!

Hi! I have found that you have created 4 users on my website on the past 15th July. Also, I have updated the Contact Form 7 plugin and now it works, but nobody tells me what changes have been made in order to get it working. I need to reverse to previous backup data but I don’t want to lose the changes that you have made in order to have the compatibility between the updated Contact Form and Accu Theme that I have been waiting for several months. Please, will be so kind to tell me what changes have you made it one month ago? This is why I always ASK to tell me what changes have been made to my website, to avoid ask later for it. I need to make my revert data today. Thank you.

I have installed BuddyPress and get this same error when I try to access to Notifications, Forums and Settings. It works only in Activity and Profile: Fatal error: Uncaught Error: Call to undefined function bp_is_user_forums() in /home/customer/www/fusion.elencuentrohumano.org/public_html/wp-content/themes/accu/buddypress/members/single/home.php:75 Stack trace: #0 /home/customer/www/fusion.elencuentrohumano.org/public_html/wp-includes/template.php(772): require() #1 /home/customer/www/fusion.elencuentrohumano.org/public_html/wp-content/plugins/buddypress/bp-core/bp-core-template-loader.php(222): load_template(’/home/customer/...’, false, Array) #2 /home/customer/www/fusion.elencuentrohumano.org/public_html/wp-content/plugins/buddypress/bp-core/bp-core-template-loader.php(67): bp_locate_template(Array, true, false, Array) #3 /home/customer/www/fusion.elencuentrohumano.org/public_html/wp-content/plugins/buddypress/bp-core/bp-core-template-loader.php(407): bp_get_template_part(‘members/single/...’, NULL, Array) #4 /home/customer/www/fusion.elencuentrohumano.org/public_html/wp-content/plugins/buddypress/bp-members/classes/class-bp-members-theme-compat.php(212): bp_buffer_te in /home/customer/www/fusion.elencuentrohumano.org/public_html/wp-content/themes/accu/buddypress/members/single/home.php on line 75 Video with the example: https://youtu.be/OVJ330NStGo All plugins and theme updated. (2.7 in Accu) P.D: Already sent my credentials via email months ago. Thank you!

Hy I have a bug when i activ ACCU theme, i going to personalisation of theme and i have this error “Non-existent changeset UUID.”, and when i activ pluging “Simply booking manager” i have a other error message : There was a critical error on this site” Can you help me?

Hi! I have seen that Envato says that this theme have been updated today (4 august 21) but when I update the theme still appears 2.5 version and no changelog in item details. What changes have been made to the theme?