Overall support was good. All of them was so helpful fixing issues. I decided to switch another theme due to following reasons: 1.Bugs (bugs full) 2.Loads very slow like a newborn snail. 3. For the app. no point of using app when main theme is slow.Maybe will re use in future.

Very Poor Customer Support ... I am Unable to Upload Demo data..i ask for help but they did't provide me and help even after 10 Days....

The worst customer service I have ever encountered. They pretend that they do not remember what we wrote about. They pretend that they do not understand what I mean. They are very weak programmers. Their template is full of errors, does not work as it should. Communication is pathetic! Samson P pretends he does not remember anything. They can not answer a simple question for two months. I write to them every day and they still want me to explain them the same thing all the time. Unbelievable!!!!It seems to me that they are mentally disabled.

Full of bugs. It's been more than 5-6 months purchased but still unable to start my work. They never support. Don't buy.

I repeat do not buy this theme, we bought the theme but we were not able to use it. The support is slow and didn't fix our problem. www.airportcityshuttles.co.za

Amazing theme,Great and Quick support. I am quite happy with the support Team as I didn't wait to submit any ticket or anything else I directly communicate through skype and I got quick response and solution to my Problem. I really suggest to buy the theme.

Your Customer Support very poor. plz contact me.. and solve my problem . my main id [email protected]

Please beware of his attempt of scam by conducting business on theme-forest using someone else theme, no support at all only play he does is if you noticed every single comment he is asking every one to ping on skype username dv developer3 we are here asking about our refund we bought from you. as we contacted you here and been advised by Samson P who claimed to own this DigiSamartian(selling word press themes on theme forest) and Conqueror(which he used for sending you paypal invoices). he asked us when we requested for getting help on the demo theme he will do 8 points custom job and he will charge us $542 which we agreed and per his request paid advanced $250 based on delivery in 7 days. he could not deliver tolls functionality. and was asking us to buy 3rd party api for $200/m. when we denied he tried to compensate adding more 4 points of tasks and eventually charged us another $128 which supposed to be final and we agreed but he failed again to deliver than he was asking more money again his development team code was having a lot of bugs we dedicate tester for them and same bugs keep getting alive every other day was ridiculous which we tested on his server and signed off. he demanded more money and finally we agreed just to finished this in another $238. so then stretched deliberately to $890 and this ws not it he was demanding another $130 for lunch money for himself and his team. and promised us they will install final tested version on our server and suddenly he got disappeared for 5 days. then asked me pay another $60 for installation then they did half install and theme was not working. finally we raised dispute with pay pal.he tried to abuse on Skype call with having such an unprofessional attitude. i am posting my comment please think twice before even spending your single penny. he has even included those points in his latest demo so no respect

I'm regular buyer of this author, the team is experienced and dedicated for help anytime. SimonTaxi is user friendly and packed with many features, I requested few more features, they said they are working on them.Good to see first theme on themeforest with exact taxi booking features.I recommend this team and this theme.

Very good experience with support and customization has been successfully realized I recommend to call on them

Waste money with this theme. Setting not work. Cheat money no fix from customer support Do not buy this theme if you do not want lose money and waste the time

This is still an early build, but the support team were very helpful and did their best to accommodate my requirements and troubleshoot my issues.

The only theme on the envato market that fulfilled our needs. Talking about the customer support, its awesome. I have contacted them a few times and the thing that I like about them is that you don't have to post a ticket and wait for 8 hours like in the case of other templates. Everything is instant and they will never let you down. Talking about the overall design quality, its great and the theme is so flexible that you edit almost anything. I would 100% recommend this template to everyone who is making a taxi booking site.

Great Support! i'm very excited for technical support. "dv developer3" technical does support is very fast reply and resolving.

Design is very good and easy to install. Customer support is very Prompt and Ready help about the Product

They are the Best Support we have experienced so far, they personally do 1on1 chat with u (skype) to solve your pblm and clear all the doubts u have. Thanks

I CAN INSALL & FIX THIS THEME This theme is quite good. It sends the customer instant pdf and email booking confirmation. It calculates price for me too. Customer can pay online or pay later.However it doesn't work out of the box I had to work on the code to make it work. See my website kenairportstransfer(dot)co(dot)uk. Please feel free to try the booking on my site. It's amazing. I am willing to implement it for other people at reasonable cost.I must say the developer support is not good as they tried to fix but couldn't figure out the problem. The theme doesn't proceed to end of booking but as I said I CAN FIX IT. Get in touch design@gadstudio(dot)com

Then I try to add vehicle Faq or testimonial to executive (checked in settings), it does not work, the executive cannot add/edit/publish testimonial or FAQ (not permit).

There are many issues with the plugin. It is not tested properly. The fare calculation itself is wrong. We can not use this plugin for live websites for sure. Customer support is very bad.

A really good and competent support! Really helps with all problems and takes time for the problems! I am really satisfied and can only recommend every SimonTaxi!

Grece Software. Always flexible , always up to date. Problems always occure, the internet is always in a change state. DigiSamaritan is always providing the solution. After two years of using his plugins on my clients websites i can really recommend his work, ethics, and support. thank you very much!

Definitely theme needs update to be fully compatible with newest version of Wordpress (5 and above) and it is possible that you can miss some settings, so you think you found a bug but it is mainly due to missing documentation. In the other hand, customer support is very good and they will help you to modify your theme to reach your result. Still it is the most complex theme with booking system for cabs.

Great and Quick support. I am quite happy with the support Team as I didn't wait to submit any ticket or anything else I directly communicate through skype and I got quick response and solution to my Problem. I really suggest to buy the theme.

I would expect more customization to be honest so I can have some thigs easily without using customer support, although I am very pleased with the support. We collaborate through skype to solve the problem.

nice to bought this theme but i would like to get pluggin for rewards points. i am realy happy if you will add rewards points too Thanks and regards

2 Star now . 2nd update was good :)I will give you 5 star when you add theme function and make this theme more user friendly :)