Hi There, I’m using your goza theme, and in the navigation there’s a “donate now” button, which is not changing on the home, even though I change the text it remains “donate now”... Any idea how to change it?

Hello, another addition to my previous ask, our Webmaster sent this: I was able to isolate the conflict but unfortunately don’t have a way to fix it. It all comes down to one line of code which is a part of the Goza theme When this line line is removed the form works as expected however that line of code is an essential part of the Goza theme.

Nice theme with fantastic customer support. They are really fast in response, definitely recommended.

Hello, On our website, we are having issues with our donation form integrating with the theme. We are unable to accept payments on our main donation form in the “other” category, which allows donors to give more than the suggested amounts. I was hoping to see if you could take a look, we have reached out to support from our WebMaster and we have reached out to support from the Blackbaud team (we use Raisers Edge donation forms). Blackbaud said that the form was working well on different pages, and referred me to our WebMaster for support. Our Webmater is having trouble finding the issue and they referred me back to you. We are also working with Wordpress. Here is the link to the donation form: https://partnersinhousing.org/donate-now/ but please let me know if you need further information or if there is anything I can do. We are a nonprofit, so donations are a top priority for us. Thank you

we have had major issues with the theme layout after the wordpress update. can you please advise how to fix this asap smilecounselling.org.uk

I’ve installed the theme and plugin except for the “Bears Backup” Plugin. Every time i click the “Download Here”link I get sent to another page with an error message reading “No offers available in your region.” When clicking “Instal Plugins” it fails everytime. The message reads: Hey! Thanks for your used goza theme. (current version 1.3) Theme RequirementsInstall DemoInstall PluginsSupport Dismiss this notice. You need install Bears Backup plugin (download here) for import demo content. Thanks! Dismiss this notice. The update process is starting. This process may take a while on some hosts, so please be patient. Downloading and installing Unyson … Activating Unyson … Installing supported extensions … Activating supported extensions … Downloading and installing child theme … Installing required plugins … Failed to install required plugins. Give Please access this page later, it will be remain in menu.

My wordpress site suddenly not displaying main menu with this Goza theme. The theme setting also not displaying any option as in the screenshot attached My site details are as below: URL: https://hubbulquran.com​ Wordpress version: 5.8.1 Goza theme version: latest (5 August 2021) Appreciate if you can you help

Hi, in demo Goza Charity, your shop page is not showing, not working. Can you fix so I can see what the shop looks like? Thanks you.

Theme is fast and with Visual Composer it is easy to customize it. Thank you for quick and detailed help from customer support. Good luck with sales and new theme creation.

We recently received notices that the Slider Revolution and Ultimate Addons for WPBakery Page Builder could not be updated. It is requiring that a license be purchased in order for the plugin to update. Are these plugins that came packaged with the theme supposed to auto-update or do we have to purchase licenses for them? Do you have updated versions of these plugins for those that purchased your theme?

BearThemes, hands down, is some of the best customer service I've received. I had an issue installing the demo theme I wanted and they communicated swiftly and didn't give up until they figured out the problem and actually ended up installing it for me, making sure it was working properly and I could just get back in and start filling in the theme. Thank you so much for the stellar customer service!

The theme is very good, and the customer service is the best I have ever seen. Will be looking for more from this company in the future!

Hello there. I have installed your goza theme to my domain and when I try to register it so that I can import demo content I get this error :This product is in use on another domain: ............ Are you using this theme for a new site? Please purchase a new license. How do I about that as I had purchased for this domain

One of the best looking but buggiest themes we've used...Making customizations has just been a headache...Would love a refund.

Hello, there are glitches on this website https://thedigitaldiaspora.org/. We installed the theme but it is not working properly. Please check to see what is the issue or if we need to get a refund and change theme. The visual composer is not working properly.

I am very happy with the Goza template and sample websites. But I have to take my hat off to the customer support. Wow! Amazing turn around time and my question answered every single time.