Support Forum Opening Dear buyers, After two years of selling on ThemeForest we decided to improve customer support experience. First step is opening support forum to help buyers with resolving issues faster. Support for our premium themes will be available only to buyers with valid Purchase Code so please before registering obtain Code from ThemeForest. You can read HERE how to get the Code. If you have trouble registering please contact us through contact form and we will get back you to as soon as possible. Vladimir, Pixel Industry Team

I bought the template few days ago. I shall have 6-months support. However, my questions about the social icons and drop down menu remained un-anwsered for 1-day. Shall I trust the 6-months support? Anyone if you want to buy this one, please take the poor service into consideration.

Hello, how would I edit Elvyre in Dreamweaver? I have already placed the files into Dreamweaver, and can access them. My main concern is A ) I cannot edit any of the pages since all pages load up blank except for showing Yellow PHP images inside a few Tables B ) In live view, the format doesn’t appear either. Thank you kindly in advance.

Hi, I am trying to change the ‘img alt’ text from the default ‘image’ in the image carousel, but can’t seem to find it in the options. which file would i need to access to change it? thank you!

Hi, I have purchased your code. It’s working good. thank you for that. But yet we are facing one problem. When we upload our site on hosting. Google Search Result: Company – technology**.com www.technology.com/company.html Technology is an Expert Application Design & Development Company in India … the company a trusted brand name for one stop solutions for mobile and web apps. ... how to install WordPress in the Amazon Cloud – http://t.co/yDBGtAM02b ... Our newest #themeforest item ‘Kreator Ultimate HTML Template’ http://t.co/ ... > Google show me my site name than description of my site and bellow line also. > ” how to install WordPress in the Amazon Cloud – http://t.co/yDBGtAM02b ... Our newest #themeforest item ‘Kreator Ultimate HTML Template’ http://t.co/ “ above line is not added by me. I have not added any description like this in my code. So, I want to remove above line from my code and also from Google search. How can i do it ? please help me. waiting for your reply. Thank You.

Is any1 experiencing problems loading the images ? Every image on the webpage is a blank grey frame for me…:S

Very nice theme but the menu isn’t working on my device. Scrolling is jerky too. Seem to be fine on Chrome (for both). Nexus 5 – Android 4.4 – Firefox 32.0

Just bought this template. I am getting an error that says “There is a syntax error on line of nicesroll.min.js. Code hinting may not work until you fix this error. Do you have a fix for this?

I’m planning buying this beautiful template, but the demo doesn’t seem to show hi res images in the macbook pro, iPad or iPhone retina displays. I don’t know if it’s just the demo that is not updated or there is no support at all for apple retina displays. Does this template support them? Thanks Miguel

Hi Pixel Industry, I have tried to register for your support forum, once last week and again today (11/30) and I still have not received your confirmation email with the password to complete the registration process.Your team does and awesome job with design and coding. This is my third theme from you. Thanks Rick

Dear All, I’ve bought the theme, everything is ok, but the “find” (search) option doesn’t work. Could you help me ? Andrew Thks in advance!

Hi, I have purchased this theme in Regular Licence. First I have XYZ company name so xyz.com website (domain name). Now I have change my company to ABC so abc.com (domain name). I have completely delete first domain files. So now I able to use same theme in my new domain without purchasing new one. Right ? Thanks

I purchased the HTML Elvyre template, and I don’t know how to change the email address (To where an email gets sent to me) for the “Email Submit” field under the contact page.

Very nice and THANK YOU, for keeping the search in the mobile version. I finally found one Just one question (am confused) I read many time in your comment section about WP. Is this a WP theme or a stand alone HTML5 template? I don’t want to use WP, never did, never will, it’s just a far too bad of a PHP hack.

Hi, I am missing all the contextual links like “edit view” on views. Where are they? Thanks.

I have the HTML version of Elvyre, which I am editing in Dream Weaver. How do I change the Twitter Scroll from rotating the default tweets to having my personal tweets show through the scroll?