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Review Left On 04/26/2022
I urgently need to resolve a technical question about the BASIL theme.
According to the information from the themeforest, the BASIL 2.0.3 theme is supported up to the WP 5.2.x version, and its last update was 2019.
We currently have problems displaying certain parts of our website and we are ruling out possible reasons for that.
Is it possible to update to the latest version of wordpress 5.8.3 operating with BASIL 2.0.3 ??.... are they compatible in operation ??
Cheers
Review Left On 05/05/2022
Hello,
all sending recipes from users are as automatically post status = publish. So there are bug, that recipes, which are not approve yet is appearing in sidebar or RSS feed, but after click the link leads to non exist page.
I want to appear in RSS feed and sidebars only approved recipes.
How can I solve this? How could I filter this in query?
Thank you.
Review Left On 05/29/2022
Hello there,
Thanks for getting in touch.
The Basil theme is compatible with Wordpress 5.8.3, please update your wordpress.
Thanks.
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Review Left On 06/18/2022
Hello, I downloaded your theme via my Evento Element subscription. When I try to activate the cooked Pro offer impossible. How to activate the Cooked Pro plugin with my Evento Element subscription ?
Review Left On 07/05/2022
good afternoon, I just bought your template on Envato and when I installed it, I imported the demo content as the manual explains, and the import even having all the PlugInKit activated gives multiple errors, and not with that, also the Home Widgets cannot be Adding directly gives an invalid setting error, could you tell me if there is any way to insert them into the HomePage without giving an error. it does not allow me to save changes when inserting them. Thank you
Review Left On 08/22/2022
Hi,
I have submited two tickets on your support platform since 19th of February.
Ticket #2985654 – no reply at all
Ticket #2985643 – got a reply that my issue has been escalated, but nothing since then
Can you please have a look? Thank you
Review Left On 09/26/2022
For some strange reason, in the APPEARANCE/MENUS window/ ADD MENU ITEMS; I have lost the add RECIPE TAB and a CATEGORIES TAB. I have a screen shot of what is left to chose from if it helps?
thx
-sam