Hi Question about “Required PHP modules are missing” message Previously in the control panel it would tell you which modules are missing. Is there an easy way to see what required modules are missing without manually trying to go through the php.info file.

Hi, since the new update of jupiter 6 the visual composer backend editor does not work anymore (the frontend does work). I deactivated all other plugins. Any idea what is going on?

Hi, having trouble with my account panel over at artbees. I renewed support here but there it says I need to renew. How do I fix that?

Hi, I can’t install SellKit plugin, the website crushes and Wordfence shows this error: “Se ha producido un error del tipo E_PARSE en la línea 23 del archivo /home/lasertam/public_html/wp-content/plugins/sellkit/includes/contact-segmentation/class.php. Mensaje de error: syntax error, unexpected ‘Conditions’ (T_STRING), expecting function (T_FUNCTION) or const (T_CONST)” Do you know how to solve the issue? I want to use Sellkit functionalities. Regards,

The full packed Jupiter is a lame duck for normal Hosting and the system is overdone. The click orgy does not make sense to me… beside the learning curve of the so called click and go ready made bla bla. I do get so many faliures on every edge I get along. The jet plugins asking permanent for license activation… No Fun. here

Hi guys, I am trying to make an animation effect with “jet section parallax” and the idea is the “car” move to the right while the page is scrolling horizontal. It’s works good with regular scrolling (vertical) but when I apply a css to scroll horizontal, the car it doesn’t move at all. Can you please help me how to fix this problem? Thanks. https://quickclaimsfl.com/test/horizontal/

After a recent elementor update I get the following error and can’t access the backend of any page: Uncaught Exception: parse error: failed at `https:` line: 10076 in /www/wp-content/plugins/jupiterx-core/includes/compiler/vendors/lessc.php:3472 Stack trace: #0 /www/wp-content/plugins/jupiterx-core/includes/compiler/vendors/lessc.php(2285): jupiterx_lessc_parser->throwError() #1 /www/wp-content/plugins/jupiterx-core/includes/compiler/vendors/lessc.php(1804): jupiterx_lessc_parser->parse(’// Variables\r\n/...’) #2 /www/wp-content/plugins/jupiterx-core/includes/compiler/class-compiler.php(584): JupiterX_Lessc->compile(’// Variables\r\n/...’) #3 /www/wp-content/plugins/jupiterx-core/includes/compiler/class-compiler.php(400): _JupiterX_Compiler->format_content(’// Variables\r\n/...’) #4 /www/wp-content/plugins/jupiterx-core/includes/compiler/class-compiler.php(95): _JupiterX_Compiler->combine_fragments() #5 /www/wp-content/plugins/jupiterx-core/includes/compiler/functions.php(90): _JupiterX_Compiler->run_compiler() #6 /www/wp-content/themes/jupiterx/lib/assets/assets.php(64): jupiterx_compile_less_fragments(‘ju

Hi, can you please update the JetEngine plugin, I updated to Elementor 3.6 and now im having some problems. Thanks

Hey Support team, one of Our companies using JupiterX theme and theme version is too old. So, we do not find the relevant user for registration and we will buy again the theme. However, Our old developer staff changed lots of things and forgot to update it . the theme version is 1.16 and I cant update it. even I didnt find the register button on 1.16 version control pannel. So, We will be need your assistant for updating our theme because There is no any button for registration so on. I will buy if you will help me about it.

I’ve noticed the Raven plugin no longer works with the laterst Jupiter X version, the only work-around to keep the website online is to disable the plugin. Disabling the plugin in-turn deletes the plugin automatically, so I’m assuming the Raven plugin is no longer supported? What effect will this has across all of my Jupiter X websites?

I had a license I bought a couple of years ago and suddenly it start asking me to activate the license but it didn’t work so I thought I have to buy a new one and it is still not working, also I’m using with elementor and now it looks like Jupiter isn’t working with it until you guys update it. I need to cancel my order please.

Hello guys, just to check if you are aware of the elementor and jupiterx core plugin issue? Elementor does not load properly with jupiterx core active. I dont have any rush and neither active support but would like to know if you are aware and if there is any updating soon? And congrats for this theme is awesome!

Hello, You can check what modules are missing in the WP Dashboard > Tools > Site Health section https://i.imgur.com/o0yQBuu.png Regards

Hi, in the theme it says we can use “Dynamic table builder” but you cannot enable it as you need a license but your theme says we can use this and also the chart builder https://jupiterx.com/dynamic-content. Can you please provide a link that explains how to enable it?

Hello, When will you be releasing the new LayerSlider update? Current version (7.0.5) has a vulnerability. LayerSlider < 7.1.2 – Admin+ Stored Cross-Site Scripting – https://wpscan.com/vulnerability/1d9d5516-f1c3-4134-b6bf-7f2f890533c4

Hello, I was so happy to see the Jupiter update today. But, unfortunately you didn’t included updated layer slider plugin? Layer slider is still at version 6.11.5 that is reported to be vulnerable. In previous comments here, you replied that you will fix this in the next theme update that was today…. but looks like you missed the layer slider update???? Hope you can fix it soon. Waiting for the update:) thank you, Olga