Hi naseer5584., Kindly, mail us your wordpress admin and FTP details via the right bottom form located @ http://themeforest.net/user/designthemes so that, we can check your issues in your end. Regards., DesignThemes Support.

i uploaded my data also removed 3rd time can you help me please ur suggestion it is typical now

I’ve just purchased the theme, went to my clean WP instance and uploaded the theme using the hyrdo.zip file extracted from the purchased zip file. I receive this error immediately after uploading the file; Unpacking the package… Installing the theme… The package could not be installed. The style.css stylesheet doesn’t contain a valid theme header. Theme installation failed. Can you assist?

thrown in /home/hitechpipes/public_html/demo/wp-content/themes/hydro/framework/register-hooks.php on line 159 [19-Oct-2020 08:51:03 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_builder_content_for_display() on null in /home/hitechpipes/public_html/demo/wp-content/themes/hydro/framework/register-hooks.php:159 Stack trace: #0 /home/hitechpipes/public_html/demo/wp-includes/class-wp-hook.php(287): hydro_ele_header_template(’’) #1 /home/hitechpipes/public_html/demo/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(’’, Array) #2 /home/hitechpipes/public_html/demo/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home/hitechpipes/public_html/demo/wp-content/themes/hydro/page.php(66): do_action(‘hydro_header’) #4 /home/hitechpipes/public_html/demo/wp-includes/template-loader.php(106): include(’/home/hitechpip…’) #5 /home/hitechpipes/public_html/demo/wp-blog-header.php(19): require_once(’/home/hitechpip…’) #6 /home/hitechpipes/public_html/demo/index.php(17): require(’/home/hitechpip…’) #7 {main} thrown in /home/hitechpipes/public_html/demo/wp-content/themes/hydro/framework/register-hooks.php also countless error are coming in.

Hello there, My theme had been working fine (via wordpress) but all of a sudden I am unable to disable the loading bar. My website is www.alleliteboxing.co.uk. Could you please help? I realised I bought this theme using my other account. Any help would be much appreciated. Thanks

I have installed the theme and imported the demo data but i am unable to edit the front page with Elementor. It stuck on page loading.

I have installed the theme and imported the demo data but I am unable to edit page with Elementor. It stuck on page loading.

still waiting for response i shared all details https://hitechpipes.in/demo/ for this

Hello, We bought your theme 8 hours ago. Your theme crashed out our site today, referencing bug…. We are working on a covid19 website, we don’t have time for this. We would like a refund immediately today. Your designs theme porfolio addon broke our site. An error of type E_ERROR was caused in line 39 of the file /home/leipreac/diymasks.ie/wp-content/plugins/designthemes-portfolio-addon/utils.php. Error message: Call to undefined function hydro_get_option()

Hello Support, I’m getting a white screen when I try to edit the site with Elementor. Here’s the URL – https://wordpress-446589-1483853.cloudwaysapps.com I’ve installed no other plugins then Elementor pro and it seems to have issues. Also, I edited the header and it’s not showing up. I’ve created a user name/password for you to check it out – User Name: hydrosupport Password: hydrosupport Thanks in advance for your help

Hello there, My theme had been working fine (via wordpress) but all of a sudden I am unable to disable the loading bar. My website is www.alleliteboxing.co.uk. Could you please help? Thanks

hi is any update for elementor it is not able to login please help or let me know provide me some solution i can pay for that too its much urgent now